Resolved: Issues Signing into Zoom via SSO or Username/Password
Clients were encountering slow response times and errors with sign-ins with SSO or a Zoom username or password….
Resolved: Blackboard Learn Unavailable
Clients were unable to access Blackboard Learn and encountered a ‘502 Bad Gateway’ error message after login….
Resolved: Blackboard Learn Discussion Boards – 503 Gateway error for some people
Some discussion boards within Bb Learn were producing a 503 Gateway error message. Full service has been restored….
Resolved: Wireless issues reported at multiple locations on the Charles River Campus
Wireless services issues have been reported at multiple locations across the Charles River Campus. Some clients are affected with both laptop and mobile device, while for others only their mobile device is affected….
Planned BUworks Outage – August 9
Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage on Sunday, August 9, 2020 from 8 a.m. through 4 p.m. This outage is necessary to apply software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and…
Resolved: Emergency Mainframe Maintenance: Applications like The Links will be unavailable temporarily
Emergency mainframe maintenance was needed to back out an upgrade that was incompatible with a system used for student Convenience points payment system. This maintenance included temporarily bringing down other applications like The Links that are tied to the mainframe….
Resolved: When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message
When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message…
Resolved: Some clients are unable to log in to Blackboard.
Some clients are unable to log in to Blackboard….
Resolved: Clients are receiving this error “The VPN connection failed due to unsuccessful domain name resolution.”
Some clients were not able to connect to VPN….
Resolved: Network problems on the Med Campus.
Clients are reporting problems accessing the network on the Med Campus….