Resolved: Web Applications were responding very slowly or unavailable.

Web Applications were responding slowly or unavailable. This included: BU Alert, Calendar, Search, Maps, Telegraph forms, Directory, News CMS, MediaWiki, Registration Manager, BUniverse, and E-Mail Forwarding (EFS). Full service has been restored….

Resolved: The Links and the Mainframe are unavailable

IS&T teams have not yet identified the cause of the incident, but are investigating.

Resolved: BU Maps web page is unavailable

IS&T teams have resolved the incident.

Resolved: BU Calendar is unavailable

IS&T teams have resolved the incident.

Resolved: Some BU web applications are unavailable

IS&T teams have resolved the incident.

Qualtrics Scheduled Maintenance March 18 and 25

Qualtrics will be conducting scheduled maintenance on their West Coast data center during the following times: Friday, March 18, 2016 from 10:00 PM – 10:30 PM MST / Saturday, March 19, 2016 from 4:00 AM – 4:30 AM UTC. Friday, March 25, 2016 from 10:00 PM – 10:30 PM MST / Saturday, March 26, 2016…

Resolved: Blackboard Learn was briefly unavailable

From around 11:05 am to around 11:20 am Blackboard Learn was unavailable. Full service has been restored. We recommend quitting all open browser windows, opening up a new one, clearing the browser cache (http://www.bu.edu/tech/support/browsers/clear-cache/) and trying again….

BUworks Reporting Alert 3/16/2016

Due to a data load delay BW reports in the areas of HCM, PBC, and IP will show one day old data until they are reloaded.   The reload is expected to be complete by 11:30 am.  …

Resolved – Quest App Portal is currently offline.

The Quest App Portal was offline. Full service has been restored….

Resolved – Guest wireless network not sending out passwords for new accounts

The guest wireless service was not sending out emails or texts containing the passwords for new accounts. Full service has been restored….