TechQual Survey
Thursday, October 31st, 2013
If you were randomly selected to complete the web-based survey about technology services at Boston University, we want to assure you that the survey is legitimate and we thank you for taking the time to complete it….
Resolved: Access to some websites may be slow or unavailable via BU (802.1x) wireless
Wednesday, October 30th, 2013
While clients are connected to the BU (802.1x) wireless network, access to some websites may be slow or unavailable. This includes websites hosted at BU or elsewhere….
Resolved: StuVi Cable TV outage on floors 2-5
Monday, October 28th, 2013
IS&T teams have not yet identified the cause of the incident, but are investigating….
Resolved – Service Impacting Incident: Blackboard Learn is currently unavailable
Monday, October 28th, 2013
Blackboard Learn was down. Full service has been restored….
Resolved: BU Search and BU Calendar are currently unavailable
Thursday, October 24th, 2013
IS&T teams have resolved the incident.
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Resolved: Exchange email – unavailable to some clients
Tuesday, October 22nd, 2013
IS&T teams have resolved the incident….
Resolved: Blackboard Learn Issue Uploading Documents
Tuesday, October 15th, 2013
Incident Discovery Time: 09:00am on 10/15/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn is currently experiencing an issue when uploading documents. Current Status Resolved at 9:50am. IS&T teams have identified the the issue and are working toward resolution. The next update will be when this issue has been resolved….
Resolved – Service Impacting Incident: Enrollments into Blackboard Learn not working for some CPE students
Thursday, October 10th, 2013
The issue has been resolved and CPE student enrollments into Blackboard Learn are fully functional again….
Resolved – Service Impacting Incident: Blackboard Learn is very slow to load
Monday, October 7th, 2013
Blackboard Learn was very slow to load and sluggish when in the system. Full service has been restored….
Resolved – Service Impacting Incident: Some printing services are down
Sunday, October 6th, 2013
Some print servers were having issues, affecting the ability to print in some departmental areas. IS&T teams have resolved the issue….