Latest Zoom Updates

Looking to take your Zoom meetings to the next level this semester? Zoom is constantly releasing features and updates to improve your meeting experience. Here are some highlights from the past few months. Live Transcription Automatic, in-meeting live transcription is now available at Boston University. While not a replacement for captioning accommodations, live transcripts allow…

Resolved: Wired and Wireless Internet Currently Unavailable on Fenway Campus and 43 Hawes Street

Wired and wireless Internet access was temporarily unavailable on the Fenway campus and 43 Hawes Street on the Charles River campus. Full service was restored at 6:15 am this morning….

Resolved: Wired and wireless access issues were reported on the Fenway campus as well as 43 Hawes street

Wired and wireless access issues were reported on the Fenway campus as well as 43 Hawes street. Full services have been restored….

Resolved: Student Link: Students report an inability to drop classes. Adding classes does not appear to be affected

Students had reported an inability to drop classes from their schedule. That option has been restored. During this time, the ability to add classes to a schedule was not lost….

Resolved: Clients were reporting problems accessing the BU Housing portal

Star Rez, the vendor behind the BU housing portal, is having a widespread outage involving multiple universities. …

Resolved: Intermittent Access Issues for BU Websites from On Campus

There were intermittent access issues for BU websites from on campus for approximately one hour this morning. Non-BU websites appeared to be fully accessible from on campus. There did not appear to be any issues accessing BU websites from off campus. Full service has been restored….

Resolved: Multiple sites were down, including Webmail, PatientConnect and Healthway

This outage affected multiple sites, including Blackboard, Service Now and BU webmail. Local Outlook and VPN were also affected. The Collection Sites lost access to PnC and Healthway. …

BUworks Central Portal known issue with Chrome (87 and higher) and Mac OS11 (Big Sur)

Please be advised that there is a known issue when accessing services only in the BUworks Central Portal using a Chrome browser(87 and higher) with Mac OS 11 (Big Sur). At this time, the workaround is to use a Firefox browser when accessing the BUworks Central Portal with Mac OS 11 (Big Sur). There are…

Resolved: Graduation Application Services Unavailable

IS&T has confirmed that the Graduate applicant portals, Undergraduate transfer portal, and WebAdMIT are now all available….

Resolved: BU Websites were Unavailable

For a period of about 15 minutes this morning BU websites were unavailable….