Resolved: Wired Internet connection issues reported at 2 Silber Way (School of Education)

The wired Internet connections were offline for some and very slow for others at 2 Silber Way (School of Education). Full service has been restored….

Resolved: BUworks Central Portal is unavailable.

BUworks Central Portal was unavailable. Full service has been restored….

Resolved: Wireless network is unavailable at multiple locations across the Charles River campus.

Wireless network was unavailable at multiple locations across the Charles River campus.

Resolved: Some client are experiencing degraded service with Microsoft Office 365 using desktop clients.

Some client were experiencing degraded service with Microsoft Office 365 using desktop clients. Clients can use the web client if they are experiencing issues.

Resolved: Documents within Blackboard Learn are not viewable within any web browser.

Documents within Blackboard Learn were not viewable within any web browser. The current workaround is to first download the document and then view….

Resolved: WebAdmit.org, an application used by graduate admissions staff and faculty reviewers is unavailable.

WebAdmit.org, an application used by graduate admissions staff and faculty reviewers was unavailable….

RESOLVED: Mail-enabled public folders were unable to receive email from outside of Office 365/Exchange.

RESOLVED: Mail-enabled public folders were unable to receive email from outside of Office 365/Exchange. …

Resolved: Wireless issues have been reported at various locations on the BUMC and Charles River Campus.

Wireless issues were reported at various locations on both the Charles River and Medical Campuses. Clients could see the 802.1x network listed, but were unable to authenticate. Full service has been restored….

New Desktop Telephone Dialing Enhancement

We’re pleased to provide more good news regarding our desktop telephone migration project.  Pressing 9 before dialing an external phone number is no longer necessary from new desktop telephones; just press 1 and the 10 digits that follow, or, for international calls, 011 followed by the international numbers as appropriate.  5-digit calling within the campus will continue to work as it…

Resolved: Errors reported with various activities within Blackboard Learn

Some clients were receiving error messages when completing common tasks like editing a course site or submitting assignments within Blackboard Learn. Full service has been restored….