Resolved: Duo Two-Factor Authentication Latency Issues

Thursday, January 10th, 2019

There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored….

RESOLVED: Issues Receiving Mail Sent From Outside of O365

Saturday, January 5th, 2019

RESOLVED: Issues Receiving Mail Sent From Outside of O365…

Resolved: Known Issues with BUworks in Procurement

Sunday, December 9th, 2018

The following issues originating with the BUworks year end support pack update have all been resolved as of 12/21/18: Use of 3 step shopping cart results in “500 Internal Server Error” For best results use Professional version of the shopping cart Output of Purchase Orders does not reflect addresses that are changed Procurement:  Print Preview…

RESOLVED: Turnitin Application in Blackboard was Unavailable

Friday, December 7th, 2018

RESOLVED: Turnitin Application in Blackboard was Unavailable…

Resolved: OnBase is currently unavailable.

Thursday, November 29th, 2018

Resolved: OnBase is currently unavailable….

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link.

Wednesday, November 28th, 2018

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link….

Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus

Tuesday, November 20th, 2018

Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus…

Resolved: Some online BU resources like websites are intermittently unavailable

Tuesday, November 20th, 2018

Online BU resources (i.e. websites, web applications, BUworks (SAP)) were intermittently unavailable. The BUMC website (bumc.bu.edu) was completely unavailable throughout this incident. Full service has been restored….

Resolved: BUworks shopping cart approval issues

Monday, November 19th, 2018

There is currently an issue with the shopping carts approval work-list accessed within BUworks (SAP)….

Resolved: Network printing is unavailable for printing other than MyPrint. MyPrint is available.

Tuesday, November 13th, 2018

Resolved: Network printing is unavailable for printing other than MyPrint. MyPrint is available….