Resolved: Microsoft Copilot Access Issues
Details User impact: Users may have been unable to access Copilot. Users attempting to access Copilot via any non-commercial connection method may have seen an error message “It’s not you, it’s me.” Final status: After an extended period of monitoring, we confirmed that Copilot functionality is fully restored. Scope of impact: Any user attempting to…
Resolved: Huron Systems Are Down
Incident Discovery Time: 02:04pm on 01/21/2025 Time of Resolution: 03:45pam on 01/22/2025 Services Impacted: Researching Computing Description of Impact Please be aware that the Huron systems are currently down, affecting key applications such as IACUC, AOPs, and Researchers COI. Current Status IS&T teams have resolved the incident. Additional Information The cause of this incident was…
Resolved: SAP Ariba catalogs are not available
The BUworks punch out catalogs in Guided Buying are not available….
Resolved: TurnItIn’s Google integration is offline
The vendor has resolved this issue….
Resolved: MedHub has been fixed
The vendor has resolved the issue with bu.medhub.com ….
Resolved: MedHub was down
The BUMC Educational Technology team worked with the vendor to resolve the issue….
Resolved: Shared Computing Cluster webportal was unavailable
Research Computing has resolved the incident….
Resolved: Issues with Fall 2024 course evaluation reports (Blue)
Reports within Blue (Course Evaluation tool) were unavailable for some clients for Fall 2024 course evaluations….
RESOLVED : bi.bu.edu website not responding
Incident Discovery Time: 12:51pm on 01/02/2025 Time of Resolution: 03:06pm on 01/02/2025 Services Impacted: Websites Description of Impact bi.bu.edu website was either not responding, or giving an error. Incident Description and Resolution IS&T teams have resolved the incident by rebooting a server. If you continue to have issues, please contact the IT Help Center. Previous…
RESOLVED: IS&T Hosted Filemaker Server not available
Incident Discovery Time: 09:25am on 01/02/2025 Time of Resolution: 09:59am on 01/02/2025 Services Impacted: IS&T Hosted FileMaker Server Description of Impact FileMaker Server was unavailable Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be incorrect entry of server into a non-license compliance state….