Certain integrations that depend on faculty data in Campus Solutions were failing to load….

Clients reported that some websites were unavailable….

Incident Discovery Time: 07:50am on 04/23/2026 Time of Resolution: 11:53am on 04/23/2026 Services Impacted: Learning Management Systems Description of Impact An issue with LAW students accessing the Echo 360 recording within the Blackboard LTI. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be…

Please be advised that BUworks Reporting(IP) and Reporting(SAC) will be unavailable for scheduled maintenance from 8:00 AM to 9:00 AM on Sunday, April 26, 2026. This downtime is required to perform platform updates. Thank you for your patience….

Incident Discovery Time: 06:17am on 04/22/2026 Time of Resolution: 10:11am on 04/22/2026 Services Impacted: Service Management Systems Description of Impact Mismatch between Service/Service Offering in ServiceNow. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a Change. If you continue to have issues,…

Incident Discovery Time: 02:18am on 04/19/2026 Time of Resolution: 06:00am on 04/19/2026 Services Impacted: Research Computing, Shared Computing Cluster (SCC) Description of Impact An ITIC Level 4 power sag on the utility power feed caused several circuit breakers to trip due to overcurrent on some circuits in the facility, resulting in a power outage in…

Incident Discovery Time: 09:19am on 04/17/2026 Time of Resolution: 09:30am on 04/17/2026 Services Impacted: Storage & Backup Services, Google Storage Outage Description of Impact As a result of the earlier grouper outage this week, a faculty affiliation group was removed from a downstream Google group that granted them their quotas. Incident Description and Resolution IS&T…

Please be advised that BUworks Reporting (IP) and Reporting (SAC) will be unavailable for scheduled maintenance from 9:00 AM to 10:00 AM on Sunday, April 19, 2026. This downtime is required to perform platform updates. Thank you for your patience….

Incident Discovery Time: 03:28pm on 04/09/2026 Services Impacted: Teaching & Learning Technologies Description of Impact Kaltura was unavailable. Users may have been unable to access or view media content. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to experience issues, please contact the IT Help Center. Additional Information The cause…

Incident Discovery Time: 01:22pm on 04/07/2026 Time of Resolution: 06:28pm on 04/07/2026 Services Impacted: Research Computing Description of Impact Users experienced errors when submitting SCC job sessions. Some users reported failures, while others were still able to continue working. Incident Description and Resolution IS&T teams confirmed a return to normal operation at 06:28pm. The issue…