Resolved – Service Impacting Incident: BU websites, The Links and some online applications experiencing issues

Issues have been resolved. BU websites, The Links and some online applications were experiencing issues…

2013 July Patch Listing

See below for security related patches released Between 07/01/13 and 07/31/13 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2013-07-02 Security Update 2013-003 (Snow Leopard) Apple 2013-07-02 Security Update 2013-003 Server (Snow Leopard) Apple 2013-07-02 Security Update 2013-003 (Lion) Apple 2013-07-02…

Resolved: Echo360, CAMMS, and the Continuum DB are unavailable

Service has been restored. …

Upcoming network maintenance – August 1 – 2 am – 6:30 am

Please be advised that network maintenance will take place Thursday August 1st from 2 am – 6:30 am at the following West Campus locations. For the duration of the maintenance, all network connectivity will be unavailable. 10 Buick St. 273 Babcock St. 275 Babcock St. 277 Babcock St. 1019 Commonwealth Ave. 10 Cottage Farm Rd….

Resolved: Telephone service partially unavailable at 1 Silber Way & 595 Commonwealth Ave

Verizon is currently working on the issue with IS&T teams and service is expected to be restored soon….

Resolved: ServiceNow – outgoing email unavailable

Incident Discovery Time: 07:00am on 07/24/2013 Time of Resolution: 09:51am on 07/24/2013 Services Impacted: ServiceNow Description of Impact ServiceNow was not sending out notifications, client replies, external emails, or scheduled reports following this morning’s maintenance release. Incident Description and Resolution IS&T teams have resolved the incident by backing out the maintenance release. Additional Information Investigation…

Library Search is currently unavailable

Clients will not be able to search for articles using the online Library catalog….

Resolved: Wireless Network Access is currently degraded in some areas on the Charles River Campus

Areas currently impacted are 33 Harry Agganis Way, 25 Buick Street, 881 Comm Ave., and 1 Silber Way…

Upcoming network maintenance – July 18 – 2 am – 6:30 am

Please be advised that network maintenance may take place on Thursday July 18th from 2 am – 6:30am at the following locations…