Information Services & Technology (IS&T) is staffed by more than 400 people who work in multiple buildings across the Charles River and Medical Campuses. IS&T is organized around the framework of Service Management and many of our staff members are ITIL certified.

Mission

To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration and a connected, secure community.

Vision

IS&T strives to be a leader, both within BU and among peers, in technology and data service quality and agility, founded on both proven practices and innovation.

Practices

Listen

  • Actively
  • With Intent to Understand
  • With Empathy
  • To Diverse Voices

Learn

  • From Colleagues
  • From Clients
  • From Peers
  • From Industry

Lead

  • By Example
  • With Creativity
  • With Optimism
  • Among our Peers

Commitment to Diversity

Learn about IS&T’s Commitment to Diversity, Equity, Inclusion & Accessibility

Governance

Learn about BU technology governance on our Governance page.

Technology Plan

The Boston University Technology Plan was developed to guide the evolution of technology infrastructure and services at BU, both by the central technology organization, Information Services & Technology, and local/specialized technology support teams. The Technology Plan supports, both directly and foundationally, the strategic goals of the University Strategic Plan.

Staff

Learn about the departments within IS&T and download the IS&T Organization Chart.  Adobe Acrobat Reader required.