2012 – January Patch Listing

See below for patches released Between 1/01/12 and 1/31/12 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple NONE Microsoft 2500449 Update for Lync Server 2010, Unified Communications Managed API 3.0, Core Runtime 64-bit (KB 2500449) 2514978 Update for Lync Server 2010, Conferencing…

Security Issue with pcAnywhere

Symantec has released an update that addresses security issues with pcAnywhere. The update can be manually downloaded from Symantec’s website, or customers can use pcAnywhere’s built-in updating service to retrieve and install it….

Resolved: Power and Network outage at South Campus

Incident Discovery Time: 1:10pm on 01/30/2012
All South Campus residential locations wired and wireless networks are back online….

Resolved: Printer services are currently unavailable at Student Village 2

Printing services have been restored at Student Village 2…

Resolved: Wired and Wireless network unavailable at 820 Beacon Street

This issue has been resolved. Please contact the IT Help Center if you are still unable to access the network….

Funding Opportunity from HP Labs

Applications are now being accepted for the HP Labs’ Innovation Research Program, which will provide financial support for a graduate student to assist in conducting a collaborative research project with HP Labs. This year, research topics are: Cloud & Security Information Analytics Intelligent Infrastructure Mobile and Immersive Experience Nanoelectronics Printing and Content Delivery Services Research…

Resolved: Clients may be occasionally prompted to log in to Exchange e-mail

Incident Discovery Time: 04:30pm on 01/10/2012
Clients may be prompted to log in every few minutes when using Exchange via Outlook….

Resolved: Exchange, BUworks, Voicemail, Echo360, Blackboard Learn, and thin clients are unavailable

Update Time:

IS&T teams are actively restoring services. BUworks (SAP), Exchange, Blackboard Learn, and Voice Mail have been restored. Additional services will be added to this list as they become available….

Resolved: WordPress sites may be unavailable

Time of Resolution: 05:12pm on 01/08/2012
WordPress service was degraded. Some clients received a Proxy Error when attempting to access any Boston University WordPress-hosted sites.
IS&T teams have resolved the incident….

Resolved: Active Directory authentication and Departmental Shares may be unavailable

09:30am on 01/06/2012
Clients at various departments on the Charles River Campus may be unable to access departmental share drives or possibly be unable to log into a computer that uses Active Directory authentication….