Network Maintenance: Sunday, June 21st (from 3-6 AM)
Wireless Network Upgrade Notice Wireless Network Upgrade – June 21st On Sunday, June 21st there will be a software upgrade to one of the wireless network controllers between 3:00AM – 6:00AM. During this upgrade, the controller and its associated access points will need to restart. As a result, there will be a temporary disruption to…
RESOLVED: Xfinity WiFi outage across multiple residential buildings
Incident Discovery Time: 01:35pm on 06/02/2026 Time of Resolution: 09:53pm on 06/02/2026 Services Impacted: Xfinity WiFi outage across multiple residential buildings Description of Impact A vendor-related issue caused the Xfinity WiFi outage across multiple residential buildings. Incident Description and Resolution Comcast resolved the issue, as reported by the service provider – Instructed affected students may…
Scheduled Network Maintenance: 5/26 – 5/29
Please be aware of upcoming scheduled maintenance affecting network connectivity in Academic and Administrative Buildings across the Charles River Campus….
RESOLVED Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations
Incident Discovery Time: 08:07am on 09/09/2025 Time of Resolution: 08:38pm on 09/09/2025 Services Impacted: Network Services Description of Impact Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be an area-wide Comcast outage. If you…
Resolved: 514/520 Park Drive Wireless Issues
Incident Discovery Time: 07:00pm on 03/18/2025 Services Impacted: eduroam Wireless Network Description of Impact An earlier network power issue at 520 Park Drive is preventing some users from accessing the wireless. Other locations impacted: 514 Park Drive Resolution IS&T Network Services restored network power/access….
RESOLVED – WiFi: eduroam/guest networks down
Incident Discovery Time: 09:55pm on 11/12/2024 Services Impacted: Network Services Description of Impact Reports that both eduroam and guest WiFi networks are down Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:15pm…
Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
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Resolved: Wireless and wired networking is unavailable on parts of the Charles River Campus.
Wireless and wired networking is unavailable on parts of the Charles River Campus….
Resolved: Network access is unavailable at 111 Cummington St. (datacenter is unaffected by this outage)
Network access is unavailable at 111 Cummington St.
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Resolved: The BU Guest wireless network was down
IS&T teams have resolved the incident….