West Campus Network Maintenance – 12/1 – 5:00AM-6:30AM

The scheduled network maintenance has been completed and all affected networks are operating normally….

Resolved – Service-impacting Incident: Long-distance Telephone Service

Start Time: 2010/11/23 9:50am End Time: 2010/11/23 11:05am Services Impacted: Long Distance Service Incident Description Resolution: The long-distance vendor identified and corrected the problem (a faulty network component was replaced). Long distance services have been restored. Description of Impact: The University’s long distance network is currently unavailable. *** Previous Update *** Start Time: 2010/11/23 9:50am…

Resolved – Service-impacting Incident: blackboard.bu.edu Currently Unavailable

Start Time: 2010/11/10 12:17 PM End Time: 2010/11/10 12:55 PM Services Impacted: Blackboard at blackboard.bu.edu Description of Impact: Service unavailable. Incident Description and Resolution: Blackboard database and software services were restarted to reestablish service. Additional Information: Disk space has returned to normal levels. Root cause is determined to be a bug that caused a rapid…

Central Campus Router Upgrade – 11/23/2010

Date: Tuesday November 23rd, 2010
Duration: 2:00 AM to 6:30 AM…