Resolved: Questrom website was offline

Saturday, July 13th, 2024

The web team is working with the vendor to resolve this issue….

Resolved: Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc.

Saturday, March 23rd, 2024

Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc….

Resolved: A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.

Thursday, October 13th, 2022

A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.

Resolved: BU Websites on WordPress were Unavailable.

Wednesday, September 28th, 2022

Clients who visited BU WordPress websites encountered a database error message….

Resolved: Multiple websites and services have been having intermittent issues

Wednesday, July 20th, 2022

Currently, all servers and services are back online….

Resolved: BU websites were unavailable and returning “Error establishing a database connection”

Sunday, February 27th, 2022

BU websites were unavailable and returning “Error establishing a database connection”…

Websites on http://www.bu.edu are returning database connection errors.

Saturday, January 29th, 2022

Websites on http://www.bu.edu are returning database connection errors….

Resolved: Searches on www.bu.edu and other BU sites are not returning results.

Monday, November 15th, 2021

Searches on www.bu.edu and other BU sites are not returning results.

Resolved: Websites on www.bu.edu were unavailable

Sunday, August 29th, 2021

Websites on www.bu.edu were offline. This affected things like mainframe reports that were accessed via The Links. The main BU website, www.bu.edu, was producing some links, but without any styling or images. Full service has been restored.

Resolved: The Links are currently intermittently unavailable

Monday, July 26th, 2021

The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored….