Resolved: Campus Solutions Access Issues

Incident Discovery Time: 01:10pm on 02/28/2024 Services Impacted: Student Systems Description of Impact Multiple users have reported issues with Campus Solutions. Users are not seeing work centers on their homepages and do not have access to the proper functions. Current Status At approximately 1:05PM on 2/28/24 an emergency code migration for Campus Solutions had unexpected…

Resolved: Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)

Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)

Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

BU DataMotion Clarification

For decades the University has operated a secure mail solution called DataMotion that we have recommended for use in transmitting Sensitive Information.  After several years of security improvements to our email system, deployment of multifactor authentication, and improvements in our data classification and data management policies and processes, we would like to reframe the requirements…

Resolved: Mail Delivery Failures (DMARC Errors)

Certain outgoing mail messages were failing to deliver to email addresses outside of BU….