The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357). Thank you for your patience during the upgrade process. —— Previous Updates ——- Please be advised that BUworks services will have…

Resolved: OnBase is currently unavailable….

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link….

Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus…

Online BU resources (i.e. websites, web applications, BUworks (SAP)) were intermittently unavailable. The BUMC website (bumc.bu.edu) was completely unavailable throughout this incident. Full service has been restored….

There is currently an issue with the shopping carts approval work-list accessed within BUworks (SAP)….

Maintenance Start Time: 05:00pm on 11/17/2018 Maintenance End Time: 01:00am on 11/18/2018 Services Impacted: BUworks (SAP) Description of Impact BUworks (SAP) was offline for maintenance between 5:00 pm on Saturday, November 17th and 1:00 am on Sunday, November 18th. Additional Information Full service was restored at 1:00 am on Sunday, November 18th. You may need…

Resolved: Network printing is unavailable for printing other than MyPrint. MyPrint is available….

The Terrier Marketplace, accessed through the Procurement tab of SAP, was heavily degraded. Full service has been restored….

There were reports of wireless being unavailable at 11 Buswell Street and 146 Commonwealth Avenue. Full service has been restored at both locations….