IS&T Data Archiving, NAS, and BU Web File Service will be read-only on April 5th
Tuesday, March 31st, 2015
Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service will be read-only on April 5th from 12:01am until 8:00am. Clients should use the following read-only service names during the maintenance period: Read-Write Read-Only —————- ————– archive.bu.edu archive-ro.bu.edu ca2001.bu.edu gpnas-legacy-ro.bu.edu gpnas.bu.edu gpnas-legacy.ro.bu.edu isinas.bu.edu isinas-ro.bu.edu oit-fp.bu.edu isinas-ro.bu.edu Non-replicated Data Archiving Service will be…
Resolved – Issue with Voice Mail indicator lights
Wednesday, March 25th, 2015
Voice Mail indicator lights on desk phones were not accurately lighting up when clients had messages waiting. Full service has been restored….
Resolved – Exchange public folders unavailable for some staff and some are prompted for credentials
Wednesday, March 25th, 2015
Some staff were unable to access shared public folders on Exchange. Some staff were also receiving prompts for credentials when using Exchange. Full service has been restored….
Resolved: Searches on www.bu.edu were not returning results
Thursday, March 19th, 2015
Searches on www.bu.edu were not returning results…
Resolved: Voice Mail unavailable
Wednesday, March 18th, 2015
IS&T teams have not yet identified the cause of the incident, but are investigating.
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Thin Client labs are currently experiencing very slow performance.
Monday, March 16th, 2015
Thin Client labs are currently experiencing very slow performance….
Resolved: Network service is unavailable at the School of Hospitality Administration building, 928 Commonwealth Ave
Friday, March 13th, 2015
IS&T teams have not yet identified the cause of the incident, but are investigating.
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Resolved: Emergency IT Service Outage Saturday 3/14 11 PM to Sunday 3/15 8 AM
Wednesday, March 11th, 2015
IS&T teams have resolved the incident.
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Resolved: Issues with Thin Client machines preventing new connections as well as degraded performance
Tuesday, March 10th, 2015
There were issues with the thin clients across campus preventing new connections as well as causing extreme slowness for those that were already logged into them. Full service has been restored….
Resolved: Some people using Outlook are being prompted for credentials
Tuesday, March 10th, 2015
Some clients were being prompted for credentials when accessing email via the Outlook application. Public folders were slow to load or hanging. Full service has been restored….