Resolved: MyMedia (Kaltura) is experiencing intermittent unavailability
Monday, March 30th, 2020
MyMedia (Kaltura) is experiencing an intermittent service disruption across its services….
Resolved: MyMedia (Kaltura) unavailable
Thursday, March 26th, 2020
MyMedia (Kaltura) was unavailable due to a service disruption across its services. …
Resolved: Zoom Vanity Website Addresses Are Currently Unavailable
Friday, March 20th, 2020
Zoom vanity were temporarily unavailable. If people knew the meeting id they were able to use zoom.us/join via the web browser and then, when prompted, enter the Zoom meeting ID. Additionally people were able to put the Zoom meeting ID into the Zoom desktop application. The Blackboard and Sakai integrations remained available throughout this time….
Scheduled Outage: MyBU Applicant Portal/Applicant Link on Friday March 20th, from 7:30 am to 1:00 pm
Friday, March 20th, 2020
Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Friday, March 20th, from 7:30 am to 1:00 pm. If you experience issues with access after 2:00 pm on March 20th, please contact the IT Help Center….
Scheduled Outage: MyBU Applicant Portal/Applicant Link on Thursday March 19th, from 1:00 pm to 5:00 pm
Thursday, March 19th, 2020
Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Thursday, March 19th, from 1:00pm to 5:00pm. If you experience issues with access after 6:00 pm on March 19th, please contact the IT Help Center….
Resolved: Zoom Cloud Recordings Delayed
Wednesday, March 18th, 2020
Zoom cloud recordings are now being completed with average processing times. The vendor will continue to monitor their systems during this higher-than-average volume. Boston University will also monitor performance reports….
Scheduled Outage: MyBU Applicant Portal/Applicant Link on Wednesday March 18th, from 1:00 pm to 4:00 pm
Wednesday, March 18th, 2020
Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Wednesday, March 18th, from 1:00pm to 4:00pm. If you experience issues with access after 5:00 pm on March 18th, please contact the IT Help Center….
Scheduled Outage: MyBU Applicant Portal/Applicant Link on Tuesday March 17th, from 7:30 am to 3:00 pm
Tuesday, March 17th, 2020
Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Tuesday, March 17th, from 7:30am to 3:00pm. If you experience issues with access after 4:00 pm on March 17th, please contact the IT Help Center….
Resolved: Wired and wireless as well as access to online BU resources is intermittent
Thursday, March 12th, 2020
Access to some online BU resources as well as some non-BU online resources from both on and off-campus was intermittent. Full service has been restored….
Remote Readiness Consultations
Monday, March 9th, 2020
Information Services & Technology is offering remote Zoom training sessions to help you connect to our tools and services. Based on demand, we have decided to narrow the focus of the remote sessions to teaching with Zoom. Remote Sessions begin Wednesday, March 18th and may continue into next week or beyond, depending on interest and…