Resolved: Issues processing credit card payments
Friday, February 26th, 2021
We are currently experiencing issue with processing credit card payments….
Resolved: BU wireless network (802.1x) was experiencing issues.
Thursday, February 18th, 2021
Clients were reporting issues accessing the BU wireless network, 802.1x on the BUMC campus….
Resolved: Clients cannot access databases on SQL 2016 production cluster, ist-sql16.BU.EDU.
Sunday, February 14th, 2021
Clients cannot access databases on SQL 2016 production cluster, ist-sql16.BU.EDU….
Resolved: The Shared Computing Cluster (SCC) is currently unavailable.
Friday, February 12th, 2021
The Shared Computing Cluster (SCC) is currently unavailable.
…
Resolved: Due to an emergency power shutdown at 745-755 Commonwealth Ave. there is no wired or wireless network available at that location
Friday, February 12th, 2021
Due to an emergency power shutdown at 745-755 Commonwealth Ave. there is no wired or wireless network available at that location….
Resolved: My Media (Kaltura) is unavailable.
Wednesday, February 10th, 2021
My Media (Kaltura) is unavailable….
Resolved: Law school is experiencing an issue with their Echo360 devices and control systems due to network connection in the control room.
Wednesday, February 10th, 2021
Law school is experiencing an issue with their Echo360 devices and control systems due to network connection in the control room….
Resolved: Clients receiving an error message when trying to log into BUMC VPN.
Monday, February 8th, 2021
Clients receiving an error message when trying to log into BUMC VPN.
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Resolved: Study room reservation system/BUMC databases
Sunday, February 7th, 2021
Students were unable to reach the room reservation system at https://wwwapp.bumc.bu.edu/StudentRoomScheduling . At least two BUMC employees were unable to access their databases as well….
Resolved: myBU portal was having issues
Monday, February 1st, 2021
Students were unable to access the myBU portal. …