Saturday, May 30th, 2020
VoIP phones for the IT Help Center were unavailable. On-campus phone lines were not affected. Full service has been restored….
Sunday, May 24th, 2020
University Cisco Phone System is down.
Thursday, May 21st, 2020
Starting May 30th, Zoom will require all meeting participants to update their Zoom app to version 5.0 or higher. This required update is part of a series of measures which will improve Zoom’s overall security, allowing them to transition to stronger encryption. To avoid interruptions to your classes or meetings, we encourage you to upgrade to Zoom 5.0 as soon as possible. …
Tuesday, May 19th, 2020
Zoom screen sharing settings are reverted to Host only for all users.
Saturday, May 16th, 2020
Resolved: Some clients were unable to log into Office 365 or access their BU email via smtp….
Friday, May 15th, 2020
BU websites are having intermittent issues; the BU homepage is down….
Wednesday, May 13th, 2020
Office 365 clients are receiving an error when trying to log into Outlook on the web.
Monday, May 11th, 2020
Some clients reported that they were not able to log on to Faculty or Student Link. Others reported issues with the summer term website….
Friday, May 8th, 2020
Qualtrics Email Distribution is experiencing an outage
Tuesday, May 5th, 2020
People are unable to view or update user presence in Microsoft Teams….