Resolved: Performance issues with Concur

Concur (used for travel arrangements) is reporting performance issues. Some clients may experience issues logging into the system and/or degraded performance….

Resolved: Weblogin and Web Applications were responding slowly or unavailable.

Weblogin and Web Applications were responding slowly or unavailable. This included: BU Alert, Calendar, Search, Maps, Telegraph forms, Directory, News CMS, MediaWiki, Registration Manager, BUniverse, and E-Mail Forwarding (EFS). Full service has been restored….

Resolved – Web login performance is degraded to unavailable.

Web login performance was degraded to unavailable. There were delays accessing any online application where authentication is required. Service is fully restored….

Resolved – Access to FacultyLink, StudentLink and other systems that use Weblogin are unavailable.

Access to FacultyLink, StudentLink and other systems that use Weblogin were unavailable. Service is fully restored.

Exchange public folders are unavailable.

Exchange public folders are unavailable….

Resolved – Concur has reported that they are experiencing slowness, travel errors, and drops in logins.

Concur was reporting that they were experiencing slowness, travel errors, and drops in logins. All other Concur functions were working as expected. Full service has been restored.

Resolved -Wired networks are unavailable at multiple locations on the Charles River Campus.

Wired networks were unavailable at multiple locations on the Charles River Campus.

Resolved – Wired and wireless networks are unavailable across Charles River Campus

Wired and wireless networks were unavailable at multiple locations on the Charles River Campus.

Resolved: The Quest App Portal is currently unavailable.

The Quest App Portal was unavailable. Full service is restored….

BUworks Portal Upgrade Complete

BUworks services have been restored and are now available. This outage allowed for necessary software updates to bring the BUworks Central portal up to the current support level. As a consequence, Chrome is now a supported browser alongside IE and Firefox. There are minor changes to the user interface as well, particularly with regard to…