Resolved: Multiple services, including Digication, Echo.org, and Blackboard are experiencing degraded service

Echo.org, used for classroom recordings, was experiencing a degradation of service. Clients were no able to use the playback functionality nor schedule new recordings. All currently scheduled recordings were not affected. Some Blackboard functions were not available including Inline Grading and SafeAssign. Webadmit was also experiencing degraded service….

Resolved: MyPrint service is unavailable

Clients couldn’t release print jobs….

Resolved: Wireless and wired network unavailable at 90, 92, and 94 Bay State Road.

Wireless and wired network was unavailable at 90, 92, and 94 Bay State Road….

BW Data Load Adjustments 2/18 – 2/20/17

The BW team will be performing SRM data refresh beginning on Saturday, February 18th. This will impact all SRM reports as well as any BW report that receives SRM data, e.g. Transaction Detail report. Due to this data refresh, there will be no BW data load on Saturday evening. As a result the data on…

Resolved: Blackboard Learn external email function is currently unavailable

Blackboard Learn external email function was unavailable…

Resolved: Some videos unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu

A number of videos were unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu. Full service has been restored….

Resolve: Wired and Wireless availability intermittent at a few dorm locations

Due to the current snow and sleet weather conditions, students at the following locations may experience intermittent wired and wireless access issues; 1047 Comm Ave, 1053 Beacon St., 37-39 Carlton St, 25-27 Aberdeen St. and 455-457 Park Drive….

Resolved – P1: There is no credit card, convenience points or register transaction availability at the 10 Buick Street Market.

There were no credit card, convenience points or register transaction availability at the 10 Buick Street Market. Full service has been restored….

Applicant Link will be unavailable from 2pm – 4 pm EST today (February 8, 2017)

Applicant Link will be unavailable from 2pm – 4 pm EST today (February 8, 2017)…

MyBUworks (mobile friendly) apps unavailable this weekend

Please be advised, IS&T BUworks will have a scheduled outage only for MyBUworks starting at noon on Friday, February 3rd and concluding the morning of Monday, February 6th. The BUworks Portal, SAP GUI, and Business Warehouse reporting will continue to be available. During this time, we will be upgrading MyBUworks to add new features and…