Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Tuesday, February 20th, 2024

Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Resolved: Wireless and wired networking is unavailable on parts of the Charles River Campus.

Wednesday, January 3rd, 2024

Wireless and wired networking is unavailable on parts of the Charles River Campus….

Resolved: Network access is unavailable at 111 Cummington St. (datacenter is unaffected by this outage)

Sunday, October 15th, 2023

Network access is unavailable at 111 Cummington St.

Resolved: Power outage at MGHPCC in Holyoke. This affects access to the Shared Computing Cluster.

Saturday, October 14th, 2023

Power outage at MGHPCC in Holyoke. This affects access to the Shared Computing Cluster….

Resolved: Network services are degraded or unavailable across all campuses.

Thursday, January 26th, 2023

Network services are degraded or unavailable across all campuses.

Resolved: Reports of network issues across all campuses.

Thursday, January 26th, 2023

Reports of network issues across all campuses….

Resolved – Access to Holyoke Data Center Has Been Lost. Access to the Shared Computing Cluster (SCC) is currently unavailable.

Thursday, October 20th, 2022

Incident Discovery Time: 05:57am on 10/20/2022 Time of Resolution: 09:45am on 10/20/2022 Services Impacted: Data Center Description of Impact Access to the Holyoke Data Center was lost at 5:57 AM this morning. Network Operations was able to resolve the issue. Access to the Shared Computing Cluster (SCC) is now available. Incident Description and Resolution IS&T…

Resolved: Shibboleth logins were not working.

Tuesday, May 24th, 2022

Shibboleth was down for oncampus clients. This affected their ability to reach Blackboard, VPN, BU Works, and other sites….

Resolved: Network bridge between BUMC and BMC is currently unavailable.

Sunday, May 1st, 2022

Network bridge between BUMC and BMC is currently unavailable.

Access to the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble is currently unavailable..

Wednesday, March 16th, 2022

Access to the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble is currently unavailable…..