MyPrint Service Degradation
Incident Discovery Time: 12:00pm on 10/15/2026 Services Impacted: MyPrint Description of Impact Intermittent MyPrint service interruptions continue to occur on the Charles River, Fenway, and Medical Campuses. Clients may encounter longer wait times when accessing the MyPrint website or errors when using a MyPrint printer. Current Status IS&T is continuing to work with the vendor…
Planned Network Maintenance on Wednesday, October 15th (2:00-6:30 am)
Network Services is planning to perform critical Data Center network fabric upgrades to address a number of security issues on Wednesday, October 15, between 2:00 a.m. and 6:30 a.m. This work will impact the network fabric in both the 881 Commonwealth Avenue and Markley Data Centers. The upgrade process completes half the switches driving each…
Campus Solutions maintenance
Incident Discovery Time: 09:13am on 10/05/2026 Services Impacted: Student Systems, Campus Solutions Description of Impact Campus Solutions is back up and running. The guest portal remains unavailable, so users cannot access or manage guest accounts. Some users may experience slow page loads. Current Status All services are available except the guest portal, which will remain…
Online meeting service transition to Microsoft Teams
Boston University is transitioning to Microsoft Teams as its standard platform for online meetings, webinars, classroom collaboration, and meeting-room technology. As part of this effort, BU’s Zoom platform will be retired at the end of the 2026-2027 academic year, with the transition scheduled for completion on July 1, 2027. We recognize that Zoom is an…
Resolved: Desktop printing is unavailable across campus.
Desktop printing is unavailable across campus.
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Updated – Planned Network Maintenance: CRC/BUMC (Dates and Locations Included)
Planned Maintenance: BU Charles River Campus / BU Medical Campus (8/28-8/29)…
Resolved: Delayed Blackboard Course Site Creations and Enrollments
New Blackboard Learn course site creations, and enrollments were delayed as a result of an integration issue with Blackboard….
Planned Maintenance: Wireless Networks (Charles River Campus)
On Sunday, August 23rd, between 02:00 AM and 08:00 AM IS&T will be performing scheduled maintenance of wireless networks (both Academic and Residential) on the Charles River Campus. During the maintenance window, network outages in each building will occur as updates take place. Buildings impacted by this maintenance: 1 Silber Way 1 University Road 10…
SCHEDULED UPDATE: Zoom Web Experience – August 23
On Sunday, August 23, between 12:00 AM and 12:30 AM, IS&T will be transitioning to Zoom’s new web experience. Zoom is requiring that all customers transition to this new experience by the end of August, 2026. This updated experience will include a significant redesign and relocation of many Zoom features and workflows used today. We…
Planned Maintenance: Wireless Networks (Charles River Campus)
Planned Maintenance: Wireless Networks on Charles River Campus (Locations Specified) – 8/21/2026: 03:00 am – 06:00 am…