Resolved: Blackboard Learn Unavailable

Monday, August 10th, 2020

Clients were unable to access Blackboard Learn and encountered a ‘502 Bad Gateway’ error message after login….

Resolved: Blackboard Learn Discussion Boards – 503 Gateway error for some people

Thursday, August 6th, 2020

Some discussion boards within Bb Learn were producing a 503 Gateway error message. Full service has been restored….

Resolved: Wireless issues reported at multiple locations on the Charles River Campus

Thursday, August 6th, 2020

Wireless services issues have been reported at multiple locations across the Charles River Campus. Some clients are affected with both laptop and mobile device, while for others only their mobile device is affected….

Planned BUworks Outage – August 9

Wednesday, August 5th, 2020

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage on Sunday, August 9, 2020 from 8 a.m. through 4 p.m. This outage is necessary to apply software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and…

Resolved: Emergency Mainframe Maintenance: Applications like The Links will be unavailable temporarily

Sunday, August 2nd, 2020

Emergency mainframe maintenance was needed to back out an upgrade that was incompatible with a system used for student Convenience points payment system. This maintenance included temporarily bringing down other applications like The Links that are tied to the mainframe….

Resolved: When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message

Wednesday, July 29th, 2020

When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message…

Resolved: Some clients are unable to log in to Blackboard.

Tuesday, July 28th, 2020

Some clients are unable to log in to Blackboard….

Resolved: Clients are receiving this error “The VPN connection failed due to unsuccessful domain name resolution.”

Monday, July 27th, 2020

Some clients were not able to connect to VPN….

Resolved: Network problems on the Med Campus.

Thursday, July 23rd, 2020

Clients are reporting problems accessing the network on the Med Campus….

Resolved:Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace.

Monday, July 20th, 2020

Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace….