Resolved: Parchment (transcript ordering) is unavailable

Friday, March 15th, 2019

Parchment transcript ordering is currently experiencing a service disruption….

Planned Maintenance: Desktop Backup & Restore service

Thursday, March 14th, 2019

On March 19, 2019 from 4:30 to 6am, server maintenance will be performed on the Code42 server hosting the Desktop Backup & Restore service. Code42 client backups will continue to run as normal. Configuration changes and restores may be unavailable during this change period. We apologize for any inconvenience this may cause. If you have…

Forwarding from @acs.bu.edu will stop on April 9, 2019

Thursday, March 14th, 2019

On April 9th, Information Services & Technology will be retiring an automatic email forwarding rule where email sent to login@acs.bu.edu is automatically forwarded to login@bu.edu. IS&T has determined that the vast majority of email currently being sent to login@acs.bu.edu is spam. However, if you receive legitimate email addressed to your @acs.bu.edu address please notify your…

Planned Maintenance: MyBU Applicant Portal on Wednesday March 13th, from 1:00 pm to 2:00 pm

Wednesday, March 13th, 2019

Please be advised that MyBU Applicant Portal will be unavailable Wednesday, March 13th, from 1:00pm to 2:00pm….

Resolved: Access issues with The Links

Wednesday, March 6th, 2019

>The Service Desk was receiving some reports of access issues with The Links (Faculty/Staff, Student and Business). A 500 internal server error was appearing for some clients. Others testing had no access issues. Full service has been restored….

SharePoint appearance changes on March 3rd

Wednesday, February 27th, 2019

SharePoint list and document library default experiences (appearances) will change from Classic to Modern on Sunday, March 3. See details….

Resolved: BU websites are giving “Website Maintenance” when trying to connect. Refreshing the page may reload the page properly.

Sunday, February 24th, 2019

Resolved: BU websites are giving “Website Maintenance” when trying to connect. Refreshing the page may reload the page properly.

Resolved: Clients are receiving 500 error when trying to access Microsoft Office 365 Outlook and other MS applications.

Friday, February 22nd, 2019

Resolved: Clients are receiving 500 error when trying to access Microsoft Office 365 Outlook and other MS applications.

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link.

Thursday, February 21st, 2019

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link.

Resolved: Matlab license server is unavailable.

Wednesday, February 20th, 2019

Resolved: Matlab license server is unavailable….