Update your Apple device now: emergency security update released

Tuesday, September 14th, 2021

Apple has released an emergency security update to address a vulnerability in which spyware could be installed on an iPhone or other Apple device without ever having to click on a malicious link. The security patch was released on Monday September 13th, 2021 and a current activities alert (which provides up-to-date information about high-impact types…

BU Guest Wifi Network experiencing issues on Medical Campus.

Tuesday, September 14th, 2021

Some clients are saying they are unable to get a connection via the BU Guest wifi network on the Med Campus….

Resolved: Jabber Clients Unable to Connect

Wednesday, September 1st, 2021

Cisco Jabber clients were experiencing intermittent issues connecting after a server update from earlier this morning. Clients reported being unable to connect with a red/disconnected icon….

Resolved: Websites on www.bu.edu were unavailable

Sunday, August 29th, 2021

Websites on www.bu.edu were offline. This affected things like mainframe reports that were accessed via The Links. The main BU website, www.bu.edu, was producing some links, but without any styling or images. Full service has been restored.

Resolved: The Point of Sales Credit Card readers are currently not available.

Thursday, August 19th, 2021

There was a widespread problem with credit card machines that affected BU….

Update Zoom by August 22 to be ready for your next meeting

Monday, August 16th, 2021

We have some time sensitive news about our Zoom platform to share. Please be advised that on August 22nd, IS&T will require the BU community to use Zoom 5.7.4 or higher when joining internal meetings. Over the course of the past year Zoom has made some significant changes to both improve and enhance their quality…

Planned BUworks Outages: Sunday August 8th and Sunday August 15th

Thursday, August 5th, 2021

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled outages on Sunday, August 8, 2021 and Sunday, August 15, 2021. These outages are necessary to perform essential software and infrastructure updates for the BUworks environment. The service outages are planned as follows: 8 am Sunday, August 8, 2021 through 4…

NEW: Duo Two-Factor Authentication for VPN

Thursday, July 29th, 2021

In a continuous effort to protect BU systems and resources, and in line with best practices, Duo Two-Factor Authentication will be required for all clients when logging into the Boston University Virtual Private Network (VPN.) In addition, we will be streamlining the login experience to utilize Shibboleth login (shib.bu.edu) for authentication. This upgrade to the…

Resolved: Mainframe issues are affecting access to services like The Links

Wednesday, July 28th, 2021

The issues with the mainframe resurfaced affecting services like The Link as well as direct mainframe access. Full service has been restored….

Resolved: Mainframe issues have resurfaced affecting The Links

Monday, July 26th, 2021

The issues with the mainframe from today had resurfaced again affecting services like The Link as well as direct mainframe access. Full service has been restored….