Incident Discovery Time: 05:28pm on 08/06/2020 Time of Resolution: 08:26pm on 08/06/2020 Services Impacted: Network Services

Description of Impact

Wireless services issues were reported at multiple locations across the Charles River Campus. Some clients were affected with both laptop and mobile device, while for others, only their mobile devices were affected. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:28pm on 08/06/2020 Services Impacted: Network Services

Description of Impact

Wireless services issues have been reported at multiple locations across the Charles River Campus. Some clients are affected with both laptop and mobile device, while for others only their mobile device is affected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Currently the reports have come from South Campus, The Stuvi 1 dorm, Rich Hall, 10 Buick Street and Amory Street. Next Update: 08:00pm