Services are organized into seven service areas, each overseen by a university-wide governance committee. Service areas are described briefly below and details on BU’s IS&T governance model and individual committees are available in our governance area.

  • Services include student information systems, alumni and advancement systems, HR and finance systems, research administration systems, and document imaging and management.... more »

  • Services include desktop computing support, computer labs, printing and print management, service management systems, email, collaboration and social media platforms such as BU Google Sites and Microsoft SharePoint, telephone services, video and web conferencing, websites, webcasting and podcasting, digital signage, A/V services outside the classroom, and television.... more »

  • IS&T offers a number of services to ensure efficient and accurate data reporting and analysis. We provide consulting, tools, governance structure, and analysis to enable the reporting needs of departments across the University in addition to public facing reporting and dashboards.... more »

  • Services include data protection and encryption, firewall management, security operations, incident response and investigations, and training to ensure the security, integrity, and availability of BU data and systems as well as compliance with applicable regulations.... more »

  • The Research Computing Services (RCS) group within Information Services & Technology at Boston University provides computing, storage, and visualization resources and services to support research that has specialized or highly intensive computation, storage, bandwidth, or graphics requirements.... more »

  • A full range of shared infrastructure services which include connectivity through an integrated wired and wireless network, identity and access management through authentication and directory services, data center and application hosting, and technical administration. more »

  • Services include those that directly support teaching and learning, such as classroom technology, learning management systems, e-portfolios, classroom lecture capture systems, audience/student response systems, and assessment systems including scanning and scoring. Educational Technologists are available to help faculty optimize use of these systems.... more »