Resolved: Multiple servers are unavailable due to network communication to the 111 data center being down.
Thursday, July 26th, 2018
Resolved: Multiple servers were unavailable due to network communication to the 111 data center being down. Full service has been restored.
Wednesday, July 25th, 2018
Resolved: BU Web Search function is currently unavailable….
Friday, July 20th, 2018
The BUworks Portal will be offline from 6:00 AM to 6:30 AM on Sunday, 7/21/18 for maintenance. Backend systems will remain available.
Wednesday, July 18th, 2018
RESOLVED: Some Catalogs in BUworks Procurement Were Inaccessible….
Resolved: Research Computing Shared Computing Cluster (SCC) is unavailable due to a power event affecting the entire MGHPCC building.
Monday, July 9th, 2018
Research Computing Shared Computing Cluster (SCC) was unavailable due to a power event affecting the entire MGHPCC building. Full service has been restored….
Resolved: Cisco phone system is not allowing agents to log into Finesse. No one that uses Finesse can log into phones.
Friday, July 6th, 2018
Cisco phone system was not allowing agents to log into Finesse. No agents that use Finesse could log into phones. Full service has been restored.
Thursday, July 5th, 2018
On Sunday morning, July 8, 2018 starting shortly after midnight, teams from IS&T will upgrade BU WordPress, updating from version 4.6.9 to version 4.9.6. The following changes and new features will be deployed with this upgrade. If you have questions or concerns about this work, please contact the IT Help Center. WordPress Customizer “Additional CSS” and BU’s…