Resolved: Multiple servers are unavailable due to network communication to the 111 data center being down.

Resolved: Multiple servers were unavailable due to network communication to the 111 data center being down. Full service has been restored.

Resolved: BU Web Search function is currently unavailable.

Resolved: BU Web Search function is currently unavailable….

BUworks Central Portal will be briefly offline Sunday AM

The BUworks Portal will be offline from 6:00 AM to 6:30 AM on Sunday, 7/21/18 for maintenance.  Backend systems will remain available.

RESOLVED: Some Catalogs in BUworks Procurement Were Inaccessible.

RESOLVED: Some Catalogs in BUworks Procurement Were Inaccessible….

Resolved: Research Computing Shared Computing Cluster (SCC) is unavailable due to a power event affecting the entire MGHPCC building.

Research Computing Shared Computing Cluster (SCC) was unavailable due to a power event affecting the entire MGHPCC building. Full service has been restored….

Resolved: Cisco phone system is not allowing agents to log into Finesse. No one that uses Finesse can log into phones.

Cisco phone system was not allowing agents to log into Finesse. No agents that use Finesse could log into phones. Full service has been restored.

July 2018 BU WordPress Upgrade

On Sunday morning, July 8, 2018 starting shortly after midnight, teams from IS&T will upgrade BU WordPress, updating from version 4.6.9 to version 4.9.6.  The following changes and new features will be deployed with this upgrade. If you have questions or concerns about this work, please contact the IT Help Center. WordPress Customizer “Additional CSS” and BU’s…