Resolved: Clients may see an “Internal Server Error” when accessing duomgmt.bu.edu
Wednesday, June 24th, 2026
Some clients may see an “Internal Server Error” when attempting to access duomgmt.bu.edu. …
Network Maintenance: Sunday, June 21st (from 3-6 AM)
Saturday, June 20th, 2026
Wireless Network Upgrade Notice Wireless Network Upgrade – June 21st On Sunday, June 21st there will be a software upgrade to one of the wireless network controllers between 3:00AM – 6:00AM. During this upgrade, the controller and its associated access points will need to restart. As a result, there will be a temporary disruption to…
RESOLVED – Concur Travel: partial outage effecting Travel Planning
Tuesday, June 16th, 2026
Incident Discovery Time: 04:44pm on 06/16/2026 Time of Resolution: 08:23am on 06/17/2026 Services Impacted: Finance/HR/Procurement Systems Description of Impact Clients experienced an error when attempting to book Hilton Hotels. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be due to a partial vendor…
RESOLVED – Turnitin Draft Coach is experiencing service degradation.
Wednesday, June 3rd, 2026
Incident Discovery Time: 04:59pm on 06/01/2026 Time of Resolution: 09:37am on 06/05/2026 Services Impacted: Assessment Systems, Turnitin Draft Coach Description of Impact The Turnitin Draft Coach service was experiencing some issues. EdTech looked into it with the vendor. Incident Description and Resolution IS&T teams have resolved the incident. The Turnitin Draft Coach service has been…
RESOLVED: Xfinity WiFi outage across multiple residential buildings
Tuesday, June 2nd, 2026
Incident Discovery Time: 01:35pm on 06/02/2026 Time of Resolution: 09:53pm on 06/02/2026 Services Impacted: Xfinity WiFi outage across multiple residential buildings Description of Impact A vendor-related issue caused the Xfinity WiFi outage across multiple residential buildings. Incident Description and Resolution Comcast resolved the issue, as reported by the service provider – Instructed affected students may…