Resolved: The Links access currently degraded or unavailable

Faculty and Student Link service was degraded or unavailable….

Resolved – Blackboard Vista is currently unavailable

Blackboard Vista was unavailable. Full service has been restored….

Mainframe Services unavailable Sat 8 pm to Sun 8 am (including Links)

From Saturday evening at 8 p.m. to Sunday morning at 8 a.m. there will be no Student Link, Faculty or Faculty/Staff Link, Onbase, Data Warehousing, Reporting and Analytics, Kuali Coeus, GALAXY, Graduate Enrollment Management (GEMS), or BU Credit Card services…

BUworks will be unavailable November 27 at 7 PM through December 1

The BUworks (SAP) system will not be available starting at 7:00 pm on Wednesday, November 27, through 6:00 pm on Sunday, December 1…

Tech Tip! Using both Exchange and Google calendars

Those who use both an Exchange calendar and Google calendar(s) can view them through a single interface. Learn more!

Resolved – Access to public folders on Exchange is currently unavailable

Access to public folders on Exchange was unavailable. Full service has been restored….

Resolved – Live Classroom unavailable for online courses

Live classroom, provided by the Adobe Connect service for Distance Education online courses ( is currently experiencing issues causing students and faculty to be prompted for a login name and password….

Resolved – Clients may need to re-register devices on campus

Clients were receiving errors and needed to re-register devices on the ResNet wired network. Full service has been restored….

Tech Tip! You can register and use multiple devices on the BU network

Small Update to TechWeb Service Listings

You may notice a slight difference in how service definition pages (our Exchange page, for example) are formatted. In an ongoing effort to update TechWeb, we’re changing the layout of these pages to make them easier for screen readers and other assistive devices to navigate, while also preparing for the future direction of TechWeb’s layout. Please…