Resolved: Shibboleth Access Affecting Authentication
Thursday, October 29th, 2020
Shibboleth was initially unavailable, but access seems to be back, but slow for new connections. This affects any services behind Shibboleth authentication – Bb Learn, ServiceNow, Healthway Portal (staff), Patient Connect portal for students (green badges needed by students to access residential housing starting today), etc….
Resolved: Clients using BUworks Procurement for creating Purchase Requisitions and Purchase Orders may experience some intermittent issues.
Thursday, October 29th, 2020
Clients using BUworks Procurement for creating Purchase Requisitions and Purchase Orders may experience some intermittent issues….
Resolved: BUworks is experience issues access the modules, such as Employee Self Service and Manager Self Service.
Tuesday, October 27th, 2020
BUworks is experience issues access the modules. Clients can log in but areas such as Employee Self Service and Manager Self Service will not fully load….
Duo for Google Mail and Apps Required on November 12
Friday, October 23rd, 2020
Phishing continues to be a risk and as COVID-19 continues to impact the United States phishers are taking full advantage of the current climate. The FCC and FBI have warned of a pandemic-related surge in phishing emails and phishing websites. These campaigns prey directly on virus-related opportunities and fears. Here at BU, phishing remains our…
RESOLVED: Wireless Network Issues – 1047 Commonwealth Avenue
Wednesday, October 21st, 2020
RESOLVED: Wireless Network Issues – 1047 Commonwealth Avenue…
Resolved: Authentication Issues with COVID-19 Lab and Housing systems
Wednesday, October 21st, 2020
Certificate issues had caused login problems with our COVID-19 testing lab. Full service was restored last night at 10:00 pm….
Resolved: Turnitin is currently unavailable directly or through integrations.
Tuesday, October 20th, 2020
Turnitin, used for student grading and feedback was unavailable directly or through integrations. The vendor has restored services….
Research Computing Shared Computing Cluster (SCC) Downtime – October 19 – 21, 2020
Friday, October 16th, 2020
The Shared Computing Cluster (SCC) will be offline from Monday, October 19, 9 am to Wednesday, October 21, 9 am while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance. Please note that this annual maintenance is off-cycle because it was impossible to schedule in the spring due to COVID-19….
Resolved: Power issues at 725 Commonwealth Ave. were causing classroom and network outages in that building.
Friday, October 16th, 2020
Power issues at 725 Commonwealth Ave. were causing classroom and network outages.
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Resolved: Intermittent Error 403 when logging in to BU Services
Thursday, October 15th, 2020
There were intermittent reports of clients encountering 403 error messages when attempting to log in to BU services protected by Shibboleth authentication….