Resolved: School of Social Work wired and wireless networks are currently unavailable

Time of Resolution: 08:45am on 07/31/2012

IS&T teams have resolved the incident. Network services have been restored.

2012 July Patch Listing

See below for patches released Between 7/01/12 and 7/31/12 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2012-07-25 Safari Update 6.0 (Lion) Microsoft MS 2687310 Outlook 2007 Junk Email Filter Update (July 2012) (All Languages) MS 2728973 Update for Untrusted Certificates…

New Educational Technology Blog

Our Educational Technology team has just started a blog to highlight various #edtech projects at BU –

Outlook Web Access – file attachment behavior change

Addressing a vulnerability that was identified by Microsoft, there has been a change in file attachment behavior in Outlook Web Access, also known as xmail. File attachments will no longer give you the option to “open as web page”; you will only have the option of downloading an attachment to your computer before you can…

Never Respond to Phishing Attempts!

Please remember that you should never follow links offered to you in unsolicited mail or provide passwords or any personal or financial information via email, just as you wouldn’t when you receive an unsolicited phone call. This should be your guideline no matter how tempting, frightening, or persuasive the email message seems and even if…

Resolved: Wireless and Wired Networks, Horde webmail, and MyPrint are unavailable

Time of Resolution: 10:35pm on 07/16/2012
Power and all other services have been restored….

Resolved: Power outage at 595 Commonwealth Ave and 44 Cummington Street – Wired and Wireless Network affected

Time of Resolution: 03:30pm on 07/16/2012

Power and services have been restored.

Resolved: Blackboard Learn Online Campus – Live Classroom unavailable

Time of Resolution: 05:33pm on 07/15/2012
IS&T teams have resolved the incident with the vendor.

Resolved: ServiceNow unavailable

Time of Resolution: 07:30pm on 07/13/2012
ServiceNow was unavailable.
The vendor resolved a database issue and service has been restored….

Now Available: Research Computing Hardware at Discounted Prices

Boston University faculty can now purchase research computing hardware at specially-negotiated prices, through IS&T’s research computing buy-in program. For many years, the SCV group has allowed researchers to purchase additional hardware which SCV manages as part of the larger shared computing resources, but is priority scheduled for the researcher’s use. Recently, we have created a…