Resolved: Echo360 Platform Experiencing Service Disruption

The Echo360 Platform was experiencing a service disruption….

Resolved: WordPress sites unavailable (bumc.bu.edu, sites.bu.edu, blogs.bu.edu)

The BU Medical Campus website (https://bumc.bu.edu), as well as other websites accessed via blogs.bu.edu, and sites.bu.edu were unavailable….

Resolved: Zoom Recordings For Metropolitan College Are Currently Unavailable

Zoom recordings for Metropolitan College were unavailable. MET IT was able to restore access to most recordings by the evening of April 27th. Active Zoom meetings were not affected….

Resolved: Blackboard Learn: Access issues reported by some clients

Blackboard Learn access was unavailable for some people. An error message was seen by some after going through Boston University’s login screen. Full service has been restored….

Resolved: Blackboard Learn: Intermittent issues when attempting to log in

Some people were seeing an error message when attempting to sign into Blackboard Learn. Full service has been restored….

Resolved: Blackboard is returning an error for some clients trying to authenticate.

Blackboard is returning an error for some clients trying to authenticate….

Resolved: Some clients are experiencing “connection attempt has timed out” errors when attempting to connect to Cisco VPN.

Some clients are experiencing “connection attempt times out” errors when attempting to connect to Cisco VPN….

Resolved: BU websites were loading slowly

BU websites were loading more slowly that usual, including kuali-research.bu.edu…

Resolved: Blackboard is returning an error for some clients trying to authenticate.

Some clients were receiving intermittent errors logging on to Blackboard.

Resolved: School of Engineering’s Citrix environment is unavailable.

School of Engineering’s Citrix environment is unavailable….