Resolved: Echo360 Platform Experiencing Service Disruption
Tuesday, April 28th, 2020
The Echo360 Platform was experiencing a service disruption….
Resolved: WordPress sites unavailable (bumc.bu.edu, sites.bu.edu, blogs.bu.edu)
Tuesday, April 28th, 2020
The BU Medical Campus website (https://bumc.bu.edu), as well as other websites accessed via blogs.bu.edu, and sites.bu.edu were unavailable….
Resolved: Zoom Recordings For Metropolitan College Are Currently Unavailable
Sunday, April 26th, 2020
Zoom recordings for Metropolitan College were unavailable. MET IT was able to restore access to most recordings by the evening of April 27th. Active Zoom meetings were not affected….
Resolved: Blackboard Learn: Access issues reported by some clients
Tuesday, April 21st, 2020
Blackboard Learn access was unavailable for some people. An error message was seen by some after going through Boston University’s login screen. Full service has been restored….
Resolved: Blackboard Learn: Intermittent issues when attempting to log in
Tuesday, April 14th, 2020
Some people were seeing an error message when attempting to sign into Blackboard Learn. Full service has been restored….
Resolved: Blackboard is returning an error for some clients trying to authenticate.
Monday, April 13th, 2020
Blackboard is returning an error for some clients trying to authenticate….
Resolved: Some clients are experiencing “connection attempt has timed out” errors when attempting to connect to Cisco VPN.
Wednesday, April 8th, 2020
Some clients are experiencing “connection attempt times out” errors when attempting to connect to Cisco VPN….
Resolved: BU websites were loading slowly
Tuesday, April 7th, 2020
BU websites were loading more slowly that usual, including kuali-research.bu.edu…
Resolved: Blackboard is returning an error for some clients trying to authenticate.
Tuesday, April 7th, 2020
Some clients were receiving intermittent errors logging on to Blackboard.
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Resolved: School of Engineering’s Citrix environment is unavailable.
Wednesday, April 1st, 2020
School of Engineering’s Citrix environment is unavailable….