2013 April Patch Listing

See below for security related patches released Between 04/01/13 and 04/30/13 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2013-04-17 Digital Camera Raw Compatibility Update 4.05 Apple 2013-04-16 Safari Update 6.0.4 (Mountain Lion) Microsoft Setup Update for Microsoft Dynamics CRM 2011…

Resolved: Service Impacting Incident – Wireless connectivity is currently unavailable for some clients

Incident Discovery Time: 02:40pm on 04/29/2013 Services Impacted: Wireless Network Description of Impact Wireless connectivity is currently unavailable for some clients. Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:45pm…

Plan to restore replication and resolve WordPress database inconsistencies related to 4/9 incident

On Tuesday, April 9th, an incident with WordPress services caused a temporary service interruption and reduced capacity. Service was restored with a secondary, replicated database, but further analysis of this incident has determined activities related to the service outage and restoration process introduced a data inconsistency between the primary and secondary databases. No data has…

Resolved: Database errors affecting multiple services

Incident Discovery Time: 04:15pm on 04/25/2013 Time of Resolution: 06:45am on 04/25/2013 Services Impacted: Other – see description Description of Impact There was a server failure on a SQL cluster that impacted the following services: Echo360, Conflict of Interest (COI) Form, Facilities Department Continuum, CAMMS, SimpleK, and FSA Atlas. Incident Description and Resolution IS&T teams…

Resolved: Service Impacting Incident – Blackboard Learn Degraded Service

Incident Discovery Time: 06:30pm on 04/24/2013 Services Impacted: Blackboard Learn Description of Impact Clients are unable to access Blackboard Learn Current Status IS&T teams have resolved this issue. Next Update: 08:30pm Previous Update Incident Discovery Time: 6:30pm on 04/23/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn is slow to access as well as…

Resolved – Service Impacting Incident: FTP server timing out

Incident Discovery Time: 01:17pm on 04/23/2013 Incident Resolution Time: 02:41pm on 04/23/2013 Services Impacted: Other – see description Description of Impact FTP server connections were timing out, causing an inability to download and upload files to some servers. Some people did report experiencing slowness with BUWorks. These issues have been resolved. Current Status IS&T teams…

Resolved – Service Impacting Incident: BU Google Mail is available

Incident Discovery Time: 08:30am on 04/17/2013 Services Impacted: E-mail – BU Google Apps Description of Impact BU Google E-mail and Apps are now available. There may be some service interruption. Current Status Google has restored service but still reports partial interruption in service. IS&T Teams will continue to monitor the situation. Next Update: 12:00pm Previous…

Resolved – Service Impacting Incident: BU website performance currently degraded

Boston University’s main website is no longer experiencing degraded service. If you continue to experience issues, please contact the IT Help Center….

Resolved – Service Impacting Incident: BU Library search is offline

Incident Discovery Time: 08:00pm on 04/15/2013 Incident Resolution Time: 09:31pm on 04/15/2013 Services Impacted: Other – see description Description of Impact Boston University’s Library site search was offline Current Status Full service has been restored….

“GPUs Accelerating Research” week hosted by Boston University & Northeastern University, 4/24 & 4/25

Boston University and Northeastern University, together with Nvidia, will be hosting “GPUs Accelerating Research” week on Wednesday April 24 and Thursday April 25. Northeastern will host the April 24 session and talks will focus on how graphics processors are accelerating new and interesting areas of research in novel ways; BU will hold the all-day CUDA…