2012 November Patch Listing

See below for security related patches released Between 11/01/12 and 11/30/12 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2012-11-01 Safari Update 6.0.2 (Lion) Microsoft Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition…

Resolved – Service Impacting Incident: Filemaker service currently unavailable

Filemaker service has been restored….

Resolved: Service Impacting Incident: Voicemail access needs work-around

Clients were able to leave a voice mail, but the voice mail recipient needed to use a work-around in order to retrieve that voice mail. The work-around is no longer needed and voice mails can be accessed in the regular fashion….

Still using acs-smtp.bu.edu to send mail?

It’s time to update your SMTP setting! If you still have your mail or device configured to send mail with the “acs-smtp.bu.edu” setting, it’s time change to the more modern service. Please make sure that all mail clients and devices are, instead, configured to use smtp.bu.edu. This setting should be used with authenticated SSL (port…

Join us for a presentation by Advanced Micro Devices (AMD)

The GPU@BU community and Silicon Mechanics, Inc. would like to invite you to a talk and discussion led by members of the Advanced Micro Devices (AMD) technical team. AMD is a leading semiconductor design company that manufactures computer processors, accelerators, and graphics technologies which are used in everything from game consoles to supercomputers…

BU Today Features the MGHPCC

On Friday, November 16, 2012, the Massachusetts Green High Performance Computing Center officially opened for business. Learn more in the recent BU Today article and elsewhere in the media…

Resolved: Service Impacting Incident – WebLogin and services that use Shibboleth Authentication are currently unavailable

Clients were receiving a “time out” error message when logging into any BU Service that utilized Shibboleth authentication. Service has been restored….

BUworks – Firefox 17 ESS & MSS issues

Services Impacted: BUworks (SAP) Description of Impact Clients using Firefox 17 may have issues using certain functions of BUworks Employee Self-Service (ESS) and Manager Self-Service (MSS) functions. Current Status Until Firefox releases an update that solves the problem, Windows users should access BUworks (SAP) with Internet Explorer OR downgrade Firefox to an earlier version. Mac…

BUworks will be unavailable November 21 at 7 PM through November 25

The BUworks (SAP) system will not be available starting at 7:00 pm on Wednesday, November 21 through 6:00 pm on Sunday, November 25, while SAP Support Packs are installed. …

Client Support Specialist Phil Berenz interviewed on Fox 25 about the Climb for CP

Phil Berenz, a Client Support Specialist at the IT Help Center and founding member of theClimb for Cerebral Palsy was recently interviewed on Fox 25…