MGHPCC Receives $4.54 Million Grant for Life Sciences Research

The Massachusetts Green High Performance Computing Center (MGHPCC) has received a $4.54 million grant from the Massachusetts Life Sciences Center (MLSC) for a computer system to be used for research in the life sciences. The grant ensures a strong life sciences program at the MGHPCC, which is operated by Boston University, Harvard University, the Massachusetts…

Resolved – Service Impacting Incident: MyPrint is currently down

MyPrint service has been fully restored….

2013 Feburary Patch Listing

See below for security related patches released Between 02/01/13 and 02/28/13 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2013-02-07 AirPort Utility 6.2 for Mac Microsoft Update for Microsoft Office 2010 32-Bit Edition (KB2553378) Update for Microsoft Office 2010 64-Bit Edition…

Resolved: Echo 360: Delays in processing some videos

Update IS&T teams have resolved the issue affecting 360 recordings. Resolution 2/26/2013 There is currently an issue affecting some Echo 360 recordings. Some of the recordings, at random, become corrupt during processing, which requires them to be processed again. This reprocessing is delaying their availability. IS&T is currently working with the vendor to identify the…

Four IS&T staffers recently summited Mt. Kilimanjaro!

Resolved: Exchange email unavailable via iOS and Android devices

Email is still available via Outlook Web App (xmail) or via Outlook software client….

IT Help Center snowstorm closing information [updated]

Due to the impending snowstorm, the IT Help Center at Mugar Library will be open on Friday, February 8th, at 8am. We will close at Noon on Friday, remaining closed through Sunday, February 10th. We will re-open on Monday, February 11th at 8am. The IT Help Center at 533 Commonwealth Ave in Kenmore Square will…

Upcoming system maintenance for Blackboard Learn

Blackboard Learn (, and will be unavailable Thursday, February 7th, between 3:00 am and 5:00 am for system maintenance….

Read the recent BU Today article on protecting your iPhone

Resolved: Blackboard Learn – pages may not be loading

IS&T teams have resolved the incident and service has returned to normal.