NEW: Duo Two-Factor Authentication for VPN
Thursday, July 29th, 2021
In a continuous effort to protect BU systems and resources, and in line with best practices, Duo Two-Factor Authentication will be required for all clients when logging into the Boston University Virtual Private Network (VPN.) In addition, we will be streamlining the login experience to utilize Shibboleth login (shib.bu.edu) for authentication. This upgrade to the…
Resolved: Mainframe issues are affecting access to services like The Links
Wednesday, July 28th, 2021
The issues with the mainframe resurfaced affecting services like The Link as well as direct mainframe access. Full service has been restored….
Resolved: Mainframe issues have resurfaced affecting The Links
Monday, July 26th, 2021
The issues with the mainframe from today had resurfaced again affecting services like The Link as well as direct mainframe access. Full service has been restored….
Resolved: Mainframe issues affecting services like The Link
Monday, July 26th, 2021
The issues with the mainframe from this morning resurfaced this afternoon affecting services like The Link as well as direct mainframe access again. Full service has been restored….
Resolved: The Links are currently intermittently unavailable
Monday, July 26th, 2021
The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored….
Resolved: The Links were Unavailable
Sunday, July 25th, 2021
The Links were unavailable. Clients attempting to access Links resources (Student Link, FacultyLink, BusinessLink, etc) encountered the message, “UISA.BU.EDU:1551 not available: Connection refused”….
Resolved: Delayed Delivery of Emails to @bu.edu Addresses
Friday, July 23rd, 2021
Between approximately 2 pm and 4 pm today (7/23/21), email delivery to all BU addresses was delayed….
Resolved: Guided BUying through BUWorks was unavailable
Friday, July 23rd, 2021
Guided BUying through BUWorks was unavailable. Clients attempting to access the procurement portal encountered an authentication error that prompted them to return to the Ariba login page….
Resolved: BU Directory is currently unavailable.
Tuesday, July 20th, 2021
BU Directory is currently unavailable….
BU websites were briefly unavailable
Friday, July 9th, 2021
Incident Discovery Time: 01:20pm on 07/09/2021 Time of Resolution: 01:40pm on 07/09/2021 Services Impacted: Network Services Description of Impact BU websites were briefly unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help…