Resolved: Internet access is unavailable at some campus locations
Wednesday, April 29th, 2015
Internet access, both wired and wireless was unavailable at some locations on campus….
Resolved: Exchange Public Folders – only available through Outlook Web Access
Thursday, April 23rd, 2015
IS&T teams have not yet identified the cause of the incident, but are investigating.
…
Resolved: Echo360 is currently unavailable
Wednesday, April 22nd, 2015
Client access has been restored….
Resolved: Some BU web sites may be temporarily unavailable
Friday, April 17th, 2015
Due to urgent maintenance, some web sites may be temporarily unavailable including SharePoint and MyFitRec….
Tax Fraud Advisory
Wednesday, April 15th, 2015
Tax fraud is a growing national problem. In 2014, tax fraud was 32.8% of identity theft complaints received by the FTC, the largest category of such complaints. A small number of members of the BU community have been notified by the IRS that a tax return has already been submitted for their SSN. This does…
Resolved – Echo360 is currently offline
Thursday, April 9th, 2015
Echo360 was unavailable. Full service has been restored….
Resolved: Web applications and web sites are currently unavailable
Tuesday, April 7th, 2015
Incident Discovery Time: 01:00pm on 04/07/2015 Time of Resolution: 01:45pm on 04/07/2015 Services Impacted: Other – see description Description of Impact Web sites, and Web applications services have been restored. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a hardware failure. If…
Resolved: Degraded service impacting web applications, websites, and the BU Calendar.
Tuesday, April 7th, 2015
Incident Discovery Time: 09:55am on 04/07/2015 Time of Resolution: 11:15am on 04/07/2015 Services Impacted: Other – see description Description of Impact Resolved: There was a server hardware problem that impacted Web Applications, Websites and the BU Calendar. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…
Resolved: Archive is currently unavailable
Monday, April 6th, 2015
Incident Discovery Time: 11:15am on 04/06/2015 Time of Resolution: 12:25pm on 04/06/2015 Services Impacted: Other – see description Description of Impact Archive.bu.edu was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The workaround for this incident was to reboot impacted systems. If you continue to have issues, please contact the…
Resolved: Echo360 was unavailable
Thursday, April 2nd, 2015
Incident Discovery Time: 11:06am on 04/02/2015 Time of Resolution: 11:45am on 04/02/2015 Services Impacted: Echo360 – Classroom Recording Service Description of Impact Echo360 was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 11:06am on 04/02/2015…