Resolved: VPN and Wifi issues
Thursday, May 26th, 2022
Clients across both campuses reported problems with wifi and vpn….
Resolved: BU website search box is not working.
Thursday, May 26th, 2022
This issue has been resolved….
Resolved: Shibboleth logins were not working.
Tuesday, May 24th, 2022
Shibboleth was down for oncampus clients. This affected their ability to reach Blackboard, VPN, BU Works, and other sites….
Research Computing Shared Computing Cluster (SCC) Downtime – May 23 – 25, 2022
Saturday, May 21st, 2022
The Shared Computing Cluster (SCC) will be offline May 23-25 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….
Resolved: Incident: Orientation Non-Compliance Error
Friday, May 20th, 2022
Some fully-compliant students attempting to register for orientation are unable to do so….
Resolved: the Sonia Clinic Placement Database was unavailable.
Monday, May 9th, 2022
The cause of this incident was determined to be a recent update to the software….
Resolved: Specific Procurement Functions Unavailable
Wednesday, May 4th, 2022
Due to a vendor issue, Contract Request, Supplier Request, and Sourcing Request forms were unavailable….
Planned BUworks Downtime – Sunday May 8th
Wednesday, May 4th, 2022
Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime on Sunday, May 8, 2022 from 8 am through 2 pm. This downtime is necessary to perform software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and address…
Resolved: New Affiliate Account Requests Unavailable
Monday, May 2nd, 2022
The ability to request new affiliate accounts was unavailable due to a configuration issue between BU and ServiceNow….
Resolved: Affiliate Accounts – Password Reset Unavailable
Monday, May 2nd, 2022
Affiliate accounts were unable to perform password resets….