Resolved: Blackboard Learn Discussion Boards – 503 Gateway error for some people

Incident Discovery Time: 08:33pm on 08/06/2020 Time of Resolution: 10:08pm on 08/06/2020 Services Impacted: Learning Management Systems

Description of Impact

Some discussion boards within Bb Learn were producing a 503 Gateway error message. Full service has been restored.

Incident Description and Resolution

IS&T teams worked with the vendor to resolve the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:33pm on 08/06/2020 Services Impacted: Learning Management Systems

Description of Impact

Some discussion boards within Bb Learn are producing a 503 Gateway error message.

Current Status

IS&T teams have not yet identified the cause of the incident, but are working with the vendor.

Additional Information

Refreshing the web browser or a private browser window is resolving this issue for some people. Next Update: 08:00pm