Resolved: Blackboard Learn clients are intermittently encountering issues upon attempting sign-on

Thursday, September 10th, 2020

Blackboard Learn clients were intermittently encountering issues upon attempting sign-on….

Resolved: Blackboard Learn Intermittently slow / Not responding

Tuesday, September 8th, 2020

Blackboard Learn was intermittently unavailable, and was either displaying an Error 503, or failing to load for clients….

Resolved: MyMedia (Kaltura) has been experiencing some delays in transcoding and uploading as well as API error messages

Thursday, September 3rd, 2020

Some people have been reporting that API error messages are appearing within MyMedia (https://mymedia.bu.edu/). Additionally there is some degradation in transcoding and uploading being reported….

Identity and Access Management Update – Saturday, 9/5

Thursday, September 3rd, 2020

On Saturday, September 5th 2020, the Identity and Access Management project for affiliates will be releasing a new change. The following will be included in this release: Microsoft Exchange email will be de-provisioned for employees and affiliates who are no longer with the University. Effective September 4, 2020, Retirees will be converted to Gmail instead of…

Access Your BU-Sponsored Adobe Creative Cloud License & Get Ready to Jam!

Tuesday, September 1st, 2020

Design, Compete, Present to Amazon Experts! Virtual Design Jam | September 10-22, 2020 Boston University’s fall 2020 semester is underway and a great time to Jam! Join Adobe, Amazon, and college students across the United States, United Kingdom, and Canada in a beginner-friendly, virtual. Adobe Creative Jam designathon using Adobe XD. The goal: design an…

Resolved: Clients were having problems logging into UIS and the Student Link.

Thursday, August 27th, 2020

Clients were unable to access the Links and the Galaxy mainframe….

Resolved:Some clients were experiencing 403 errors when they try to login at bu.edu/login bu.edu/webmail or bu.edu/google

Thursday, August 27th, 2020

Some clients were experiencing 403 errors when they try to login at bu.edu/login bu.edu/webmail or bu.edu/google…

Resolved: Kaltura was unavailable.

Wednesday, August 26th, 2020

Kaltura was unavailable….

Resolved: PatientConnect was experiencing delays.

Wednesday, August 26th, 2020

PatientConnect was experiencing delays.

Resolved: A network switch is down at 25 Buick St.

Wednesday, August 26th, 2020

A network switch is down at 25 Buick St. …