Resolved:Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace.

Monday, July 20th, 2020

Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace….

Scanning and Scoring Services Discontinued

Friday, July 17th, 2020

Beginning on August 1, 2020, Scanning and Scoring Services will no longer be available as a service at Boston University due to current public health concerns as well as staffing changes. We encourage departments, faculty, and staff to move evaluations and course assessments online for the fall 2020 semester. Alternatives to both Course Evaluations and…

Resolved: Wired and wireless network service is unavailable at Warren Tower due to scheduled power outage.

Thursday, July 16th, 2020

Wired and wireless network service is unavailable at Warren Tower due to scheduled power outage….

Resolved: The SCC and Atlas clusters at the MGHPCC cannot be access from off campus.

Wednesday, July 15th, 2020

The SCC and Atlas clusters at the MGHPCC cannot be access from off campus….

MyArchive Service Retirement

Friday, July 10th, 2020

Please be aware that Boston University will be discontinuing the Individual Archive Service (“MyArchive”) effective Friday, July 31, 2020. You are receiving this communication as Information Services & Technology (IS&T) has identified you as a individual who has a MyArchive share. To prevent any loss of data, please migrate all files stored in your MyArchive…

Resolved: BU Terrier Marketplace is currently unavailable

Thursday, July 2nd, 2020

The BU Terrier Marketplace was temporarily unavailable. Full service has been restored….

Upcoming Security Changes to Your Zoom Meetings

Wednesday, July 1st, 2020

Please be advised, on July 5th, 2020, IS&T will implement a series of changes to Zoom. These changes will prepare the community for an upcoming meeting security change mandated by Zoom. Require a password for all new scheduled meetings All meetings scheduled on or after July 5th will require a password. Currently, passwords are enabled by…

Questrom Tools Summer 1 classes temporarily unavailable

Tuesday, June 30th, 2020

Classes within Questrom Tools were temporarily unavailable. Full service has been restored….

Resolved: Some clients are experiencing issues with the new covid 19 workplace adjustment form

Thursday, June 18th, 2020

Some clients are experiencing issues with this website: http://www.bu.edu/hr/covid-19-workplace-adjustment-request-form/…

Completed: Planned BUworks Outage – June 14

Friday, June 12th, 2020

Today’s BUworks maintenance has been completed. Full access has been restored. If you are unable to access BUworks or any components within it, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).  Previous Updates Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage…