Happy Holidays! and Intersession hours for the IT Help Center @ Mugar

Tuesday, December 24th, 2013

Holiday week hours for the IT Help Center are posted at www.bu.edu/tech/about/help-center/hours/, in case you need any assistance. Have a great Intersession!…

Posted in General News

Google+ is now available within BU Google Apps

Thursday, December 12th, 2013

Google+ is now an optional feature within the BU Google Apps suite of services that provides social media, chat, and video conference capabilities. Learn more!

Posted in BU Google Mail, General News

Resolved: BU Websites and some web applications are currently unavailable

Wednesday, December 11th, 2013

Some websites and web applications were unavailable. Full services have been restored….

Posted in Incidents

Resolved: BUWorks Terrier Marketplace was unavailable.

Tuesday, December 10th, 2013

The vendor has resolved the issue and the catalog connection has been restored….

Posted in BUworks, Incidents

BU WordPress upgrade version 3.1.4 to 3.6.1

Thursday, December 5th, 2013

On Sunday morning, 12/8, IS&T Application teams will upgrade the WordPress installations for www.bu.edu, www.bumc.bu.edu and sites.bu.edu.  This will upgrade WordPress from version 3.1.4 to version 3.6.1. WordPress will be in maintenance mode for the duration of this upgrade. Websites will continue to be publicly browsable, but editors and site admins will not be able…

Posted in Uncategorized

Tech Tip! You can build your surveys with Qualtrics

Wednesday, December 4th, 2013

The Qualtrics Research Suite is a user-friendly, feature rich, web-based survey tool available to all current Boston University faculty, staff, and students. Learn more!…

Posted in General News, Tech Tips!

Resolved: Several BU websites may be unavailable

Wednesday, December 4th, 2013

IS&T teams have resolved the incident….

Posted in Incidents

OnBase Firefox browser compatibility warning

Wednesday, December 4th, 2013

Please be aware that on or around December 15, Mozilla will be releasing a version of the Firefox browser, Firefox 24 ESR, that is incompatible with OnBase 11…

Posted in General News

2013 December Patch Listing

Sunday, December 1st, 2013

See below for security related patches released Between 12/01/13 and 12/31/13 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2013-12-16 Safari Update 6.1.1 (Lion) Apple 2013-12-16 Safari Update 6.1.1 (Mountain Lion) Microsoft Update for Microsoft Project 2013 32-Bit Edition (KB2727085) Update…

Posted in Desktop Patching