Scheduled Network Maintenance: 5/26 – 5/29
Tuesday, May 26th, 2026
Please be aware of upcoming scheduled maintenance affecting network connectivity in Academic and Administrative Buildings across the Charles River Campus….
Resolved: Microsoft Fabric (Power BI) Service Degraded
Monday, May 18th, 2026
Initial update – Fabric (Power BI) users may experience delays or intermittent access issues due to an unexpected increase in request traffic impacting a portion of the infrastructure. The Microsoft Fabric engineering teams have identified the likely contributing factors and are actively applying mitigations to restore service health. Resolution note – Fabric customers may have…
Scheduled Network Maintenance: 5/19 – 5/22
Monday, May 18th, 2026
Please be aware of upcoming scheduled maintenance affecting network connectivity in residential buildings. Timeframe: Daily from Tuesday, May 19th to Friday, May 22nd, between 3:00 AM and 6:00 AM. Potential Impact: Reboots are required to complete maintenance. Residential wired and wireless networks will be temporarily unavailable during the reboot cycle. Duration: Impact is rolling; downtime…
Resolved: Blackboard information was not updating correctly
Friday, May 15th, 2026
IS&T teams identified the problem as another database job operating at the same time….
RESOLVED: Printing – SHS PNC print service outage
Thursday, May 7th, 2026
Incident Discovery Time: 11:01am on 05/07/2026 Time of Resolution: 06:32pm on 05/07/2026 Services Impacted: Printing, SHS PNC print service stopped working Description of Impact We were seeing a recurrence of the print service issue at Student Health Services.This was impacting patient labels, lab samples, and critical handouts. Incident Description and Resolution The IS&T teams have…
Resolved: Examsoft Portal Unavailable for LAW, MED, and SDM
Wednesday, May 6th, 2026
Access to the Examsoft portal for LAW, SDM, and MED was unavailable due to an expired certificate on the side of the vendor….
Resolved: Wired access has been restored, Wireless and Telephone Services remain unavailable at 145-147 Bay State Rd.
Friday, May 1st, 2026
Wired, wireless network and telephone services are unavailable at 145-147 Baystate Rd….
