Resolved: Office 365 email is unavailable via web browsers and some other mobile devices

The IT Help Center Service Desk received multiple reports of an inability to access O365 email (adfs.bu.edu connection errors) via iPhones and web browsers. Full service has been restored….

Resolved: Multiple reports of wireless access issues reported at Warren Towers and 515 Park Street

The IT Help Center had received multiple reports of no wireless access at Warren Towers and 515 Park Street (South Campus). Full service has been restored….

Resolved: BU website is unresponsive

BU.EDU unavailable…

Resolved: Kaltura is experiencing a partial outage.

We have received reports that recordings in Zoom are not uploading to Kaltura automatically when users have specified their ID. Kaltura reports a partial outage….

Resolved: Main support portal currently experiencing issues

Boston University’s main support contact was experiencing issues passing on the support requests to various support groups on campus. Full service has been restored….