Resolved: DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.
Monday, November 30th, 2020
DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.
…
Resolved: Some Software Install Downloads Unavailable on TechWeb
Monday, November 30th, 2020
The server responsible for providing software installation files, such as JMP, SPSS, Crowdstrike, and legacy Microsoft software was unavailable….
Resolved: Patient Connect is slow to load
Wednesday, November 25th, 2020
The Student Healthway Portal was experiencing degraded performance this morning. Students attempting to access the portal would encounter slow load times or timeouts after login….
Resolved: Planned BUworks Outage – December 4th to 6th
Tuesday, November 24th, 2020
Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage beginning at 6 p.m. on Friday, December 4, 2020 through 1:00 p.m. Sunday, December 6, 2020. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub…
Resolved: Patient Connect is intermittently unavailable
Tuesday, November 17th, 2020
Patient Connect was intermittently unavailable. During this incident tests were still being processed. Logging in to schedule tests and/or retrieve compliance badge information were the only things affected. Full service has been restored….
Scheduled Outage: MyBU Applicant Portal/Applicant Link on Thursday, November 12th, from 10:00am to 2:30pm
Thursday, November 12th, 2020
Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Thursday, November 12th, from 10:00am to 2:30pm. If you experience issues with access after 4:00 pm on November 12th, please contact the IT Help Center….
Resolved: Patientconnect.bu.edu was unreachable.
Wednesday, November 4th, 2020
Student Health Services resolved the incident by restarting the application….