Resolved: DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.

DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.

Resolved: Some Software Install Downloads Unavailable on TechWeb

The server responsible for providing software installation files, such as JMP, SPSS, Crowdstrike, and legacy Microsoft software was unavailable….

Resolved: Patient Connect is slow to load

The Student Healthway Portal was experiencing degraded performance this morning. Students attempting to access the portal would encounter slow load times or timeouts after login….

Resolved: Planned BUworks Outage – December 4th to 6th

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage beginning at 6 p.m. on Friday, December 4, 2020 through 1:00 p.m. Sunday, December 6, 2020. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub…

Resolved: Patient Connect is intermittently unavailable

Patient Connect was intermittently unavailable. During this incident tests were still being processed. Logging in to schedule tests and/or retrieve compliance badge information were the only things affected. Full service has been restored….

Scheduled Outage: MyBU Applicant Portal/Applicant Link on Thursday, November 12th, from 10:00am to 2:30pm

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Thursday, November 12th, from 10:00am to 2:30pm. If you experience issues with access after 4:00 pm on November 12th, please contact the IT Help Center….

Resolved: Patientconnect.bu.edu was unreachable.

Student Health Services resolved the incident by restarting the application….