Improvements to the BUworks BW reporting environment

The BUworks Business Warehouse (BW) team is working to make reporting better. Based on feedback from various stakeholders, we are making a series of changes to the BUworks BW reporting environment on Monday, April 7. These changes will make it easier to find reports and the data needed. We will do this in several ways:…

Resolved: On-going Blackboard issues

Blackboard Learn services were restarted following the corrective action on the Windows servers on which Blackboard Learn is hosted. This restart has resolved the root cause of the issues we’ve been experiencing recently. We sincerely apologize for the inconvenience this has caused and encourage you to get in touch with the IT Help Center online,…

Learn to Lync!

All faculty and staff are eligible to use Lync, Microsoft’s web conferencing and online meeting tool. Learn more about Lync, register for training and see a demo at the Tech Fair on Monday, April 7!…

CEIT’s Blackboard Boot Camp and Teaching Tech Talks

Learn more and register! www.bu.edu/ceit/events/blackboard-boot-camp-2/ and www.bu.edu/ceit/events/teaching-talks/…

BU (802.1x) Wi-Fi service has been restored.

Incident Discovery Time: 08:14am on 03/21/2014 Services Impacted: Wireless Network Description of Impact BU (802.1x) Wi-Fi was down in multiple locations across campus. Current Status IS&T teams have resolved the incident. Incident Discovery Time: 08:14am on 03/21/2014 Time of Resolution: 08:44am on 03/21/2014 Incident Description and Resolution Wireless was down between 8:14am and 8:44am. The…

Make sure to secure your mobile devices!

As described in the Minimum Security Standards guidelines, “All BU faculty and staff are expected to be familiar with the Data Management Guide, Data Protection Standards and Minimum Security Standards to ensure understanding of how to handle Confidential or Restricted Use information properly… If you use a personal device to connect to the BU network…

2014 March Patch Listing

See below for security related patches released Between 03/01/14 and 03/31/14 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2014-03-20 Digital Camera RAW Compatibility Update 5.04 Microsoft Update for Japanese Microsoft IME Postal Code Dictionary (KB2734786) Update for Microsoft Filter Pack…