New to BU?
Get started as a student
Get connected, view classes, access learning materials, and more.
Get started as an employee
Get connected, stay secure, and discover the resources available to you as a BU employee.
Get started as an applicant or affiliate
If you are not a student or employee but need access to a BU resource, this information will get you started.
Getting Help - Submitting & Viewing Tickets
MyTechWeb Service Portal is your go-to resource for all things ticket related.
Accounts & Network Access
Set up your BU login name & Kerberos password
Set up the account that gives you access to most BU online resources.
Change your password
Whether you’ve forgotten it or it’s just time for a change.
Connect to the BU Network
Set up a wired, wireless, or remote connection to the BU network.
Email & Calendaring
Check email on your computer or mobile device
Configure a mail client on nearly any device.
Forward email to a different account
If you already have an email account that you prefer to use, you can forward BU mail to it.
Use a calendar
Organize events, view busy time of colleagues, and schedule appointments with ease.
Blackboard Learn
Find or create a course site
Locate or post course materials and other helpful information.
Upload & download assignments
Submit and collaborate on documents and coursework.
Add users to a course site
Ensure that students, TAs, and instructors have the correct access to your course site.
Add video to your course site
Leverage MyMedia to share video on course sites and elsewhere.
BUworks
Access BUworks
Connect to and start using BUworks.
Access MyBUworks
Connect to and start using MyBUworks.
Set up direct deposit
Specify or change bank account information.
Learn more about BUworks
View process guides and get step-by-step help with BUworks.
Computing & Printing
Configure MyPrint printers
Print documents using your MyPrint allocation at locations across campus.
Install antivirus software
Make sure your computer is safe from malicious software.
Get software
Take advantage of site-licensed or discounted software such as the Microsoft Office suite.
Websites
Get a website
Create a WordPress website for yourself, your department, or your student group.
Find WordPress plugins
Look for the best available features to add to your BU WordPress website.
See site designs
Browse the modern, flexible themes available for BU WordPress.
Learn more about WordPress
See all BU WordPress how-to information available on TechWeb.
Research Computing
See all Research Computing support content
Browse the Research Computing Services support pages to learn about our resources.
See Research Computing Services at a glance
Discover the Research Computing Services department and initiatives.
Browse research project highlights
Look through a selection of research projects that have used the computing and consulting services provided by Research Computing Services.
Information Security
See all Information Security support content
Browse the Information Security Services support pages to learn about our resources.
Browse Security How Tos
Security guidance for your everyday life.
Resources for DSAs & Data Trustees
Browse a complete list of resources for Department Security Administrators & Data Trustees
Send Us A Service Request