Websites on http://www.bu.edu are returning database connection errors.
Saturday, January 29th, 2022
Websites on http://www.bu.edu are returning database connection errors….
Resolved: Students Unable to select time for Asymptomatic Testing
Monday, January 24th, 2022
Students attempting to schedule asymptomatic testing at 808 Commonwealth Ave were encountering an internal server error….
Resolved: Patient Connect is timing out when searching for new appointments.
Thursday, January 13th, 2022
Some students report that Patient Connect is timing out when they search for new appointment times on their phones. It works when they connect via computer….
Resolved: Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.
Wednesday, January 12th, 2022
Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.
…
Resolved: ShareLink Unavailable
Wednesday, January 5th, 2022
Clients attempting to access ShareLink using BU Webaccounts were encountering an error message upon login….
Resolved: Degraded Performance for ServiceNow
Tuesday, January 4th, 2022
There were reports of some ServiceNow (https://bu.service-now.com) clients experiencing degraded service, including an inability to update tickets….