We Updated All Thirteen Data Protection Standards—Here’s What Changed
Friday, August 14th, 2026
If you work with BU data—and nearly everyone here does—the rules that govern how you protect it just got clearer. We’ve completed a full revision of the Data Protection Standards, the documents that function as university policy under the Information Security Policy. This was more than a refresh. Several documents were renamed from Policy to…
Resolved: Voicemail Services were unavailable across BU campuses.
Thursday, August 13th, 2026
Voicemail messaging services were unavailable across BU Campuses….
Resolved: Voicemail services have been restored across BU campuses.
Tuesday, August 11th, 2026
Voicemail services were unavailable across BU campuses….
Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am
Friday, August 7th, 2026
Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am…
Resolved: Xfinity Wireless Connectivity Issues
Thursday, August 6th, 2026
Incident Discovery Time: 09:00am on 08/06/2026 Services Impacted: Xfinity (Comcast) Wireless Description of Impact Clients in areas supported by Xfinity cannot authenticate to their resident network. Current Status Comcast has mitigated this issue. Additional Information The guest wireless is available as a workaround….
RESOLVED: ExamSoft Enterprise Portal Login Issues
Tuesday, August 4th, 2026
Incident Discovery Time: 11:09am on 08/04/2026 Services Impacted: Assessment Systems, Examsoft Description of Impact The ExamSoft Enterprise Portal is currently experiencing an authentication issue that is preventing users from signing in with their Boston University credentials. After entering their BU credentials, users are incorrectly redirected to an ExamSoft login page. Current Status Resolved. IS&T teams…