Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am

Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am…

Resolved: Xfinity Wireless Connectivity Issues

Incident Discovery Time: 09:00am on 08/06/2026 Services Impacted: Xfinity (Comcast) Wireless Description of Impact Clients in areas supported by Xfinity cannot authenticate to their resident network. Current Status Comcast has mitigated this issue. Additional Information The guest wireless is available as a workaround….

RESOLVED: ExamSoft Enterprise Portal Login Issues

Incident Discovery Time: 11:09am on 08/04/2026 Services Impacted: Assessment Systems, Examsoft Description of Impact The ExamSoft Enterprise Portal is currently experiencing an authentication issue that is preventing users from signing in with their Boston University credentials. After entering their BU credentials, users are incorrectly redirected to an ExamSoft login page. Current Status Resolved. IS&T teams…