Incident Discovery Time: 07:48am on 08/13/2026 Time of Resolution: 09:04am on 08/13/2026 Services Impacted: Telephone Services

Description of Impact

Voicemail Messaging was unavailable across BU Campuses.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be caused by a rule on the Firewall. If you continue to have issues, please contact the IT Help Center.

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